Customer Outreach Associate - B2B
Florida Telecommunications Services is looking for a confident and personable Customer Outreach Associate - B2B to support our AT&T business campaign in Woodland Hills.
This role is centered around starting conversations with local businesses, learning what they need, and introducing AT&T solutions that may support their day-to-day operations. It’s a great fit for someone who enjoys meeting people, communicating professionally, and wants hands-on experience in business outreach and sales.
Your Role as a Customer Outreach Associate - B2B
- Reach out face- to-face to local business customers within assigned territories
- Introduce AT&T business services and explain available solutions in a clear, straightforward way
- Ask questions to better understand each business and its communication needs
- Identify potential sales opportunities and connect interested customers with the right service options
- Build positive relationships with prospective business accounts
- Provide accurate information about promotions, pricing, and account options
- Keep track of customer conversations, follow-ups, and outreach activity
- Work closely with the sales team to support new business growth
- Attend ongoing training dedicated to B2B outreach, AT&T business services, customer communication, and sales development
What We’re Looking For in a Customer Outreach Associate - B2B
- Strong verbal communication and people skills
- Comfortable approaching and speaking with business customers face-to-face
- Professional, approachable, and confident demeanor
- Ability to listen carefully and communicate information clearly
- Self-motivated and comfortable working toward outreach and sales goals
- Organized, reliable, and willing to learn
- Previous customer service, sales, outreach, or business experience is helpful, but not required
Job Type: Full-time
Work Location: In person
