The Admission Director is responsible for overseeing the admissions process for a skilled nursing facility (SNF) or nursing home, ensuring smooth resident transitions, census growth, and strong referral relationships with hospitals, physicians, case managers, and community partners. This hybrid role combines onsite resident admissions and facility tours with remote marketing, referral management, and administrative responsibilities.
The Admission Director works closely with nursing, therapy, social services, and finance teams to coordinate timely admissions while maintaining compliance with Florida AHCA regulations and Medicare/Medicaid guidelines.
ABOUT CITRUS HEALTH & REHAB CENTER- Located in Inverness, FL, we are a skilled nursing and rehabilitation facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity. It is also a great working environment for our staff as we truly value and appreciate each member of our team!
What we offer you:
Key Responsibilities
Coordinate all resident admissions, transfers, and discharges.
Review referral packets, insurance verification, and clinical eligibility.
Communicate with hospitals, discharge planners, physicians, and families regarding admissions.
Conduct facility tours for prospective residents and families.
Ensure admission paperwork is complete and compliant with state and federal regulations.
Collaborate with nursing staff to determine appropriate placement and bed availability.
Develop and maintain referral relationships with:
Conduct outreach visits and networking activities throughout assigned Florida territories.
Participate in healthcare events, community fairs, and professional networking opportunities.
Support census growth initiatives and occupancy goals.
Serve as the primary point of contact for prospective residents and families.
Educate families on services, insurance coverage, Medicare/Medicaid processes, and financial options.
Ensure a compassionate and seamless transition into the facility.
Address concerns promptly and professionally.
Maintain accurate admission records in EMR/EHR systems.
Track admissions metrics, referral sources, and census reports.
Ensure compliance with:
Participate in interdisciplinary meetings and census review discussions.
Bachelor’s degree in Healthcare Administration, Business, Marketing, Social Work, or related field preferred.
Minimum 2 years of admissions, marketing, or business development experience in:
Knowledge of Medicare, Medicaid, managed care, and insurance authorization processes.
Strong communication, relationship-building, and organizational skills.
Experience with EMR/EHR systems and Microsoft Office.
Preferred
Florida long-term care or SNF experience.
Existing relationships with Florida hospital systems and referral networks.
Experience with PointClickCare or similar SNF software.
Understanding of PDPM reimbursement and census management.
Work Environment
Hybrid role with onsite facility presence and remote administrative/community outreach responsibilities.
Frequent travel within local Florida market for referral development.
May require occasional evenings or weekends for events and admissions coordination.
Equal Employment Opportunity Statement
We are committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status, and are based on merit and qualifications.
Our facility uses the Florida Background Screening Clearinghouse, a statewide system for background screenings and compliance with Section 435.12, Florida Statutes. Learn more at https://info.flclearinghouse.com
