We are seeking candidates for a Hotel General Manager. The Hotel General Manager / Business Manager is responsible for overseeing the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's profitability goals. The ideal candidate will possess demonstrable knowledge of the Bay Area and all that it has to offer our guests.
GENERAL RESPONSIBILITIES
- Being hands-on by performing administrative duties including clearly defining operating objectives, setting property goals, striving for continual performance and improvement, analyzing reports either written by the GM or provided to him/her by direct reports, communicate with guests, other peer managers, Corporate Office, and/or Best Western.
- Accountable to the year-to-year Business Plan, Forecasts, and Budget reports and able to explain a deviation.
- Keep abreast of local, state, and federal wage and hour laws, business taxes, need for permits and licenses, CAL OSHA requirements are met and required records are maintained.
- Interview, hire supervise and coach department heads and their leads in the efficient operations of their respective areas. In addition, establish and maintain an effective operation training program for all departments against any contingency staffing issues.
- Physically tour and visually inspect property daily with respective managers and lead staff. Monitor and strategically come up with solutions against any cost control, property condition, cleanliness, and quality of product and service throughout all of the hotel and restaurant.
- Develop and maintain marketing and sales effort to increase hotel occupancy.
- Participate in community affairs and maintain a positive public image to meet with potential and current clients and promote the hotel.
- Point person on monitoring hotel safety programs.
- Provide strategic reports to the Regional Director of Operations concerning the overall performance of property and accomplishments within the operations.
May be required to assist other positions when needed at the hotel or within the department when needed
Pay: $72,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Experience:
- Hospitality: 5 years (Required)
- Hospitality management: 3 years (Required)
Ability to Commute:
- Fremont, CA 94538 (Required)
Ability to Relocate:
- Fremont, CA 94538: Relocate before starting work (Preferred)
Work Location: In person
