Job Summary
Join our dynamic team as a Print Retail Associate at The UPS Store! In this energetic role, you will be the friendly face that helps customers with their shipping, printing, and retail needs. Your enthusiasm and excellent communication skills will drive sales, ensure smooth transactions, and create a welcoming environment. If you thrive in a fast-paced retail setting and enjoy assisting customers with a variety of services, this position offers an exciting opportunity to grow your skills while delivering exceptional service every day.
Responsibilities
- Greet customers warmly and provide outstanding customer service to meet their shipping, printing, and retail needs
- Operate point-of-sale (POS) systems efficiently for transactions including cash handling and credit card payments
- Assist customers with product demos, upselling additional services or merchandise to enhance their experience
- Maintain merchandising standards by stocking shelves, organizing displays, and ensuring the store looks inviting and professional
- Conduct product demos to educate customers on available services and promote new offerings
- Manage inventory levels through stock replenishment and merchandising to maximize sales opportunities
- Handle phone inquiries professionally, providing information about services and assisting with customer questions
Requirements
- Prior retail sales experience preferred.
- Print Skills
- Strong communication skills with the ability to engage customers effectively in multiple languages (bilingual skills are a plus)
- Experience with POS systems, cash handling, and basic math for accurate transactions
- Demonstrated supervising experience or leadership qualities to support team efforts
- Knowledge of customer service best practices including phone etiquette and upselling techniques
- Ability to perform merchandising tasks such as stocking shelves and organizing displays efficiently
- Familiarity with retail math concepts for inventory management and sales tracking
- QUALIFICATIONS
- Reliable Transportation
- Ability to obtain a NC Notary
- computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work 30-35 hours per week including Saturdays and Sundays
- At least one year experience with a point of sales system/cash register work Location: Wilmington
This role is perfect for motivated individuals who enjoy working in a lively retail environment. Your positive attitude and proactive approach will help create memorable customer experiences while supporting our store’s success!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 25.0 – 35.0 per week
Benefits:
Ability to Commute:
- Wilmington, NC 28403 (Preferred)
Work Location: In person
