JOB DESCRIPTION
*** WEEKENDS MUST*** FLEXIBLE SCHEDULE MUST****
This is a blended job. The employee will be performing both the role of a houseman and junior maintenance tech. Must have some maintenance knowledge.
The Houseperson role is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
The maintenance role will be ensuring that all guest issues and complaints in the guest areas are handled accordingly. It maybe anything from fixing, repairing, and reporting maintenance issues.
******Schedule is always SAT/ SUN evenings. The other days will be either AM/PM- so you must be flexible.
What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: This position requires carpet cleaning as main job but will also be required to do houseman duites
General Maintenance will be required for this position. We will train specific to our hotel. This is a dual role that will be primarily evenings and weekends.
- Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms. Including exterior.
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms, as needed
- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Job Types: Part-time, Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Cleaning: 1 year (Required)
Work Location: In person