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Seasonal Room Attendant- Aspen Sitka

Aspen Sitka
Sitka, AK

Job Details

Seasonal

Qualifications

Chemical handling safety procedures
Customer communication
In-person customer service
Chemical handling

Full Job Description

Job Title: Seasonal Room Attendant

Reports To: Housekeeping Manager

Department: Rooms

FLSA Status: Hourly/Non-Exempt

Job Summary: Responsible for the daily cleaning of the guest rooms. Reports maintenance deficiencies to maintain rooms/suites in compliance with standards.

Responsibilities

All associates must provide excellent customer service to our guests

Associates must treat each other with courtesy and respect

While working associates must follow all company policies and procedures

Associates must obey all state and federal laws

Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates

It is imperative to be on time and ready for work at the start of the assigned shift

Duties

Work with all staff to provide prompt service and customer satisfaction

Make sound judgments and anticipate issues and opportunities

Ensure that guests’ special needs are met

Works closely with the housekeeping staff to make certain guest needs are known

Display effective communication skills and a high sense of integrity

Keep work areas clean, neat, and organized

Obtain goals set by Housekeeping Managers

Ensure that every room is cleaned to the high standards of the lodge and hotel

Properly stock housekeeping carts

Report maintenance problems and fill out appropriate forms

Follow trained procedures of chemical use, cleaning procedures

Complete team side work

Other duties as assigned

Requirements

Housekeeping experience is preferred

Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure

of a team, with various personalities and cultures, and with a positive attitude

Self-motivated, detail oriented, and a positive customer service attitude

Possess time management skills with the ability to multi-task and work efficiently under pressure

Ability to communicate effectively with coworkers and guests

Willing to work long hours, various shifts, split shifts, and on holidays and weekends

Able to make sound judgments and anticipate problems

Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up

Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation

CPR and/or First Aid training desirable

Physical Requirements:

regularly required to stand; walk.

use hands to finger, handle, or feel.

reach with hands and arms.

Regularly stoop, kneel, crouch, or crawl.

regularly lift and/or move up to 20 pounds.

frequently lift and/or move up to 50 pounds.

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of JL Hospitality Management and/or the hotel.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.

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