- Exceptional Service: Treat every guest, visitor, and teammate with the utmost respect and courtesy at all times.
- Conflict Resolution: Never argue with a guest; handle complaints with empathy and attempt to resolve them at the counter before notifying a manager of the situation.
- Brand Representation: Act as a knowledgeable brand ambassador, maintaining a thorough understanding of all products, ingredients (for allergens), and our family-inspired traditions.
- Safety Standards: Adhere to all health department regulations and Company safety rules to maintain a healthy work environment.
- Quality Control: Follow standardized recipes and portioning to ensure consistency in every bowl, pita, and salad.
- Food Handling: (Industry Standard) Execute strict food safety protocols including frequent handwashing, proper labeling/dating (FIFO), and monitoring food temperatures to prevent cross-contamination.
- Productivity: Complete daily prep lists, cleaning checklists, and restock stations with a sense of urgency and minimal supervision.
- Reliability: Report to work on time and ready to work when scheduled. Provide reasonable advance notice for any unavoidable absences or lateness.
- Uniform & Grooming: Report to work neatly groomed and in a clean, full Hummus Republic uniform. Fragrances must be used in moderation.
- Cell Phone Policy: Keep personal mobile devices off and stored away; use is strictly limited to nonworking time (breaks/meals) except in emergencies.
- Integrity: Maintain high standards of personal integrity and loyalty to the brand, including the protection of trade secrets and proprietary information like recipes and business strategies.
- Stamina: Ability to stand for long periods and work in a fast-paced environment.
- Manual Labor: Ability to lift up to 30 lbs and assist with manual labor as needed (e.g., unloading deliveries).
- Communication: Clear verbal communication skills to interact with guests and coordinate with the team.
- Introductory Period: All new hires will undergo a 30-day introductory period to monitor performance and adjust to the role.
- Job Abandonment: Failure to show up or call in for three consecutive days is considered a voluntary resignation.
- Zero Tolerance: Hummus Republic maintains a zero-tolerance policy for workplace violence, harassment, or being under the influence of drugs or alcohol while on duty.
- At-Will Employment: Employment is on an "at-will" basis, meaning it can be terminated by the employee or the Company at any time, with or without cause or notice.
If you’re excited to be part of a team that’s passionate about great food and exceptional service, we’d love to hear from you! Apply today and take the first step toward becoming a valued member of the Hummus Republic family.
