Accounts Receivable Specialist
Full-Time, M–F • Must be located in: WA, OR, ID, UT, AZ, TX, VA, FL, GA, or PA
ABOUT UNITED WOUND HEALING
Our mission to transform wound care and improve lives is challenging — but absolutely worth it. One in ten skilled nursing facility residents will develop a skin condition requiring expert medical care, and one in four patients goes home with an open wound. Every one of those people deserves the very best care available. Our providers bring hands-on expertise, education, and compassionate care to patients and their care teams so that their wounds can heal faster. At United Wound Healing, we’re not just treating wounds; we’re raising the standard of care, one patient at a time.
COMPENSATION & BENEFITS
Salary: $24.00–$27.25 hourly (DOE & location) | Hourly, Non-Exempt | Full-Time | Location: Remote/In-Office
- Remote: Must be located in one of the following States: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA
- In-Office: Required to work in the office if you live within 20 miles of the corporate headquarters
Health & Wellness
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Medical, Dental, Orthodontic, Vision, and Rx — 80% of employee monthly premiums covered; dependent coverage available at employee’s expense
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Employer-sponsored Life, AD&D, and Disability Insurance
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Voluntary supplemental plans: Accident, Cancer, Critical Illness, STD, Identity Protection, and more
Time Off
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Accrue up to132hours (16.5 days) of PTO in your first year, based on FTE status
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8 paid holidays for full-time employees
Financial & Career Growth
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401(k) with employer match on first 4%
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Up to $2,000 annually forprofessional development(prorated based on FTE)
Work-Life Quality
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Investigate and resolve payment discrepancies and posting issues.
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Maintain accurate and timely posting to support account balances, reconciliation, and downstream A/R activities.
Accounts Receivable & Claim Resolution
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Investigate and resolve unresolved claims, including denials, underpayments, and delayed payments.
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Troubleshoot claim issues and submit written appeals with appropriate supporting documentation and timely follow-up.
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Identify the root cause of denial issues, payment delays, and other reimbursement problems; communicate trends to management and support corrective action.
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Identify and communicate denial trends and coding issues that may impact clean claim processing and reimbursement.
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Resolve assigned A/R worklist items and document all account activity thoroughly and accurately.
Insurance Verification & Payor Management
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Verify patient eligibility and identify missing or incorrect insurance information.
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Identify payor changes and accurately update coordination of benefits (COB).
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Accurately identify the appropriate insurance payor(s) for claim and payment processing.
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Navigate insurance payor portals to verify eligibility, research claims, payment information, and other account details.
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Maintain current knowledge of payor guidelines, reimbursement policies, and payment requirements.
Account Reconciliation & Communication
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Perform account reconciliation and identify overpayments, refunds, recoupments, and insurance takebacks.
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Make outbound calls and collaborate with insurance payors and partner facility business offices to resolve claim and payment issues.
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Answer incoming calls professionally and provide appropriate assistance or routing as needed.
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Maintain detailed and accurate account documentation for all research, follow-up, and resolution activities.
Productivity & Reporting
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Complete assigned worklists and daily responsibilities within established department productivity and quality standards.
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Maintain a daily A/R log and provide required reporting to the Supervisor.
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Demonstrate a consistent commitment to accuracy, timeliness, productivity, and quality.
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Identify opportunities to improve payment posting, A/R workflows, and overall revenue cycle performance.
READY TO MAKE AN IMPACT?
If you’re a driven AR professional who wants to do meaningful work and grow with a purpose-driven team, we’d love to hear from you.
Apply at: www.unitedwoundhealing.com
United Wound Healing is a drug-free workplace. All offers are contingent upon successful drug screening and criminal background check. Equal Opportunity Employer.
