OneAdmin Planning & Operations has immediate Limited Term opening(s) for OneAdmin Planning and Operations Professional(s) at the Analyst II level Under the general direction of Data Quality & Analytics Manager (Supervisor I), the incumbent will contribute to the organization’s success by collecting and analyzing human capital and administrative data and metrics to identify important workforce trends, demonstrate the implications of these trends on the business, and assess service quality metrics. This is a high-impact position responsible for analyzing workforce data and insights, particularly as it relates to workforce planning, succession planning, diversity/Equal Employment Opportunity (EEO), talent management and business support. This role is responsible for ensuring the data is accurate and for translating it in a clear, concise, and business-relevant manner to key stakeholders.
Principal Duties/Responsibilities (include but are not limited to the following):
• Support Executive Vice President (EVP) & Chief Administrative Officer (CAO) and administrative initiatives (e.g. workforce planning, succession planning and diversity/EEO) by consolidating data, performing in-depth analysis and evaluation, conducting quality evaluations and audits, summarizing results and key trends, updating materials, and preparing reports & presentations.
• Develop a solid understanding of enterprise strategy, business line strategies, current and future workforce requirements, so that analysis are well-grounded and reflect business needs and opportunities.
• Design actionable, proactive metrics that drive forecasting capabilities and strategic insights.
• Managing multiple data sources and foster an in-depth understanding of the Oracle HR and other administrative databases, building queries to extract data ensuring the information are complete and accurate.
• Aggregate monthly management information reports and provide other ad-hoc analytics as required.
• Conduct quality evaluations for departments that report to the CAO, to ensure consistency of client service inquiries, and provide recommendations to improve individual and unit performance.
• Monitor and evaluate calls, program files and ad-hoc cases for quality, and perform quality assurance checks on data reported. Collaborate with management to provide feedback, coach and support Professional staff as needed.
• Assist as project Lead/coordinate to analyze department workflows. Provide an analysis and interpretation of process data, create workflow visualizations and develop recommendations to enhance existing processes.
• Draft, finalize and maintain the integrity of the administrative scorecard; develop documentation and support materials by collaborating with key administrative business stakeholders.
• Act as subject matter expert on all key administrative reporting systems. This includes identifying reporting and analysis problems and working with management to resolve them.
Occasional travel may be required
