Summary: The Clinic Manager provides leadership and oversight for nursing and clinical support staff in the Medallus Medical ND locations. This role is responsible for maintaining clinical quality, staff competency, workflow consistency, training, and adherence to nursing standards of practice in North Dakota. The Clinic Manager partners with operations and executive leadership to support safe patient care, regulatory readiness, documentation quality, and staff development. This reflects the older combined Practice Manager/Nursing Supervisor model and the current nursing-support job description, which emphasizes scope-of-practice compliance, patient intake, treatments, training, supplies, records, and policy adherence .
Essential Duties and Responsibilities: Include but are not limited to the following:
- Lead and support nursing and clinical support staff across Medallus Medical ND locations.
- Ensure nursing care and clinical tasks are performed within North Dakota scope-of-practice requirements.
- Oversee staff competency, training completion, onboarding, and clinical skill development.
- Monitor clinical documentation quality, chart accuracy, and adherence to care protocols.
- Support implementation and monitoring of policies related to OSHA, HIPAA, CLIA, infection prevention, medication handling, and clinical safety.
- Partner with operations leadership to maintain adequate staffing, workflow efficiency, and clinical coverage.
- Conduct or support chart audits, clinical quality checks, and corrective education as needed.
- Assist with management of supplies, treatment room readiness, vaccine and medication handling, and equipment standards.
- Provide coaching, feedback, and performance oversight for nursing staff.
- Address patient care concerns, escalated clinical issues, and staff practice questions.
- Collaborate with providers and executive leadership on quality improvement initiatives and clinical process updates.
- Help standardize workflows across locations for rooming, treatments, injections, specimen handling, documentation, and patient education.
Competency:
- Clinical leadership
- Staff training and development
- Quality oversight
- Regulatory compliance
- Documentation accuracy
- Patient-centered care
- Team collaboration
- Professional judgment
Qualifications:
- Current North Dakota RN license required.
- BSN preferred; leadership or supervisory experience strongly preferred.
- BLS certification required.
- Experience in urgent care, primary care, occupational health, or multi-site outpatient practice preferred.
- Strong knowledge of nursing scope, clinical workflows, patient safety, and documentation standards.
- Comfortable using EMR systems and training staff on workflow expectations.
Education and Experience: Certificate from college or technical school and one month to two years related experience and/or training; or equivalent combination of education and experience.
Certificates and Licenses: Maintains a current RN license and maintain a current BLS Certification.
Language Ability: Ability to read and interpret documents, writes routine reports and correspondence, and speaks effectively before patients or associates of organization.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have basic knowledge of word processing, spreadsheet, internet software and electronic medical records.
Supervisory Responsibilities: This job requires supervisory responsibilities.
Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 10 pounds. While performing the duties of this job, the associate is regularly required to stand, walk, use hands to handle or feel and talk or hear. The associate is frequently required to stoop, kneel or crouch.
Our Mission: Medallus repairs the US healthcare crisis by providing fast, friendly, quality medical care, and various healthcare solutions to everyone, while providing the best career building experience.
Our Vision: To become the beloved leader of superior medical care and the most respectable medical membership model to help reform our national healthcare.
Medallus Medical Core Values:
1) Genuinely place our patient’s needs before our personal preference and assumption.
2) Entrusted to relieve our patient’s discomfort, using any on-site therapeutic
procedures, even with the slightest indication.
3) Committed to “Do no Harm” to our patients by diagnosing accurately, using any on
site diagnostic tools.
4) Promise to provide warm customer service at all times.
5) Striving to be fast, friendly, and caring to both patients and co-workers.
6) Always be the ethical, responsible and accountable to team work.
7) Dedicated to create and maintain a positive, inviting, atmosphere and work place
environment at all times.
While this job description attempts to describe the essential functions of this position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time.
Job Types: Full-time, Part-time
Pay: $35.00 - $38.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
