Avery's House is expanding services with a specialized residential mental health program for neurodivergent adolescents, providing individualized, strengths-based, and trauma-informed care. Under the direction of the Clinical Director, the Case Manager provides direct patient support while serving as a mentor, advocate, and positive role model. This role helps maintain a safe, structured treatment environment and collaborates with the multidisciplinary team to deliver high-quality, patient-centered care.
Essential Functions and Responsibilities
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Case Management needs
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Discharge planning
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Coordinating and collaborating with the treatment team
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Communication with team members the status of clients in verbal and written form
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Communicate with the school and obtain online schooling information
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Communicate with the school regarding IEP's
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Be present during schoolwork time, monitoring electronic use, and ensuring schoolwork is being done
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Reviewing classroom or curriculum topics and assignments
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Providing clients with positive and constructive feedback
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Building meaningful connections with clients from diverse backgrounds
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Assisting clients with homework, projects, test preparation, papers, research, and other academic tasks
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Maintain records and related documentation. Produces reports, correspondence and performs case management duties
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Transport clients safely as needed
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Participate in documentation in electronic health record
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Maintain client confidentiality HIPAA compliance
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Manage crisis situations using Voluntary Time-Out and verbal de-escalation interventions
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Other tasks as assigned
Therapeutic Milieu Responsibilities
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Supervising and engaging clients throughout the shift.
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Providing continuous support within the therapeutic milieu.
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Assisting with daily routines, schedules, transitions, and activities.
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Participating in groups, community meetings, and therapeutic programming as appropriate.
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Supporting clients with activities of daily living (ADLs) while promoting independence.
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Supporting clients during meals, hygiene routines, school activities, recreation, and community outings.
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Utilizing de-escalation, co-regulation, redirection, and crisis intervention techniques.
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Implementing individualized behavioral support plans under the direction of the clinical team.
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Maintaining awareness of client whereabouts and supervision requirements.
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Conducting routine safety and environmental checks.
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Transporting clients to medical appointments, community outings, or other approved activities as assigned.
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Assisting with room searches, contraband checks, belongings inventory, and safety procedures according to facility policy.
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Supporting clients during difficult emotional or behavioral situations while maintaining a calm, therapeutic presence.
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Collaborating closely with clinical assistants, therapists, case managers, providers, and leadership to ensure continuity of care.
Neurodivergent Client Support
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Demonstrate understanding of autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges.
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Utilize neurodiversity-affirming and trauma-informed approaches when interacting with clients.
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Recognize sensory sensitivities and modify communication and environmental factors when appropriate.
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Support individualized coping strategies, visual supports, structured routines, and sensory regulation interventions.
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Promotes client dignity, autonomy, and strength-based care.
Minimum Qualifications
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High School Diploma or equivalent preferred (not required)
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Current and valid Arizona Fingerprint Clearance Card
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If it is a new application, can be submitted and in-process
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Preferred experience: 1 year in a behavioral healthcare, public service, customer service or sales
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Valid Arizona Driver’s License in good standing
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Driving Record must permit insurability with the agency’s carrier
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Current CPR/First Aid Certification
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Participate in supervision with a BHP at least once every two weeks
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Ability to gain knowledge of:
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autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges.
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Verbal de-escalation of client
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Use of EMR
Job Type: Full-time
Pay: Starting at $45,000 annually
Benefits:
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401(k) with matching
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Health, vision, dental insurance
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Paid time off, 7 paid holidays per year
Schedule:
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Monday to Friday
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9 AM- 5 PM
Work Location: In person, Fountain Hills, AZ
