We are searching for enthusiastic, skilled, creative bakers and Crumbl crew members who strive to provide high-quality baked goods and services in an efficient, professional manner. The shift lead understands recipes, performs quality checks on ingredients and finished products, uses frostings, glazes, fillings, and other toppings to enhance item presentation, and process orders from customers.
As a shift lead, you will lead crew members to greet customers, answer questions, clean workstations and equipment, make sure the kitchen is stocked, and perform other duties as needed.
To be a successful shift lead you should be efficient, friendly, focused on food quality and customer satisfaction, be decisive, attentive, and have a strong understanding of mixing and baking techniques.
Responsibilities
- Read and understand Crumbl recipes
- Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make cookies
- Decorating and displaying the finished product
- Testing ingredients and finished goods to ensure that each item meets food safety and quality controls
- Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service
- Keeping records relating to deliveries, inventory, and production levels
- Taking client information and ensuring that deliveries accurate and timely
- Cleaning and restocking the workstation and ensuring all equipment is sanitized and prepared for the next shift
- Opening and closing protocols.
Shift Lead Requirements
- Strong communication, time and resource management, and planning skills
- Attention to detail, especially when performing quality inspections on ingredients and products
- Basic math and computer skills
- Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods
- Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability
- Ability to work in a warm, fast-paced environment
- Stand, walk, bend, use hands, appliances, and lift heavy items for extended periods
- Ensure the best quality of baked goods
- Report directly to management/ownership to create the most effective customer and store experience
- 18+ years old
Business hours: Monday-Saturday 8:00am-10:00pm. CLOSED SUNDAYS
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Compensation Package:
Ability to commute/relocate:
- Clarksburg, WV 26301: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
