Rezolut Imaging is looking for a Patient Scheduler to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate:
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Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
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Will work under general guidance with some expectation of autonomy.
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Has excellent verbal and written communication skills and strong attention to detail.
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Has the ability to prioritize tasks and to delegate them when appropriate.
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Acts with integrity, professionalism, and confidentiality.
Essential Functions of a Patient Scheduler
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Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
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Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
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Collects and coordinates accurate basic registration, demographic, and insurance information.
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Processes multi-channel messages related to patient and physician requests.
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Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
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Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
Education and Experience
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High School degree or equivalent
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Minimum of 1 year of prior medical scheduling experience preferred.
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High proficiency of PC systems, tools, and applications.
What We Offer
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PTO for full-time employees
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6 Observed Holidays
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Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
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401(k) Retirement plan
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Employee Assistance Program
