Evening Manager/Resident Assistant (Full-Time 3:30-11:30 PM)
Women’s Shelter
Join a dedicated team making a significant impact in the lives of women and children facing housing insecurity. As a full-time Resident Assistant Manager, you will be a key leader in our shelter, providing essential support and guidance to pregnant women and mothers with young children. This role offers you the opportunity to take on management responsibilities, hone your leadership skills, and advance in your career within a supportive and empowering environment.
Key Responsibilities:
- Leadership and Resident Support: Serve as a role model and leader, offering emotional support, advocacy, and resources to help residents achieve stability and independence. Build trusting relationships with residents, providing guidance and mentorship through trauma-informed care principles.
- Management and Oversight: Oversee day-to-day shelter operations, ensuring a safe, clean, and organized environment for residents. Supervise and coordinate shelter activities, manage shared spaces, and conduct regular room checks, ensuring the highest standards of facility care.
- Crisis Management and Problem-Solving: Take a proactive approach to crisis management, responding swiftly to emergencies and conflicts. Lead efforts to resolve challenges while prioritizing the safety and well-being of all residents.
- Team Collaboration and Leadership: Work closely with a diverse team, including case managers and external partners, to provide holistic support to residents. Lead and foster a collaborative team environment, encouraging open communication and mutual support.
- Meal Planning and Team Development: Plan, prepare, and serve meals while creating opportunities for residents to build life skills and engage in teamwork. Provide leadership and guidance during meal preparation, helping to create a supportive, skill-building atmosphere.
- Documentation and Reporting: Ensure accurate and timely documentation of resident interactions, progress, and incidents, in alignment with organizational policies. Regularly report on key performance metrics to leadership.
- Training and Development: Participate in regular training and development opportunities to strengthen your leadership skills. Stay current with best practices in trauma-informed care, crisis management, and organizational procedures.
Qualifications:
- Education: High school diploma or equivalent required; associate degree in human services or a related field preferred.
- Experience: A minimum of 5 years of experience in a supportive, service-oriented role. Prior experience in shelter management or working with vulnerable populations is strongly preferred. Proven leadership or supervisory experience is a plus.
- Skills:
- Strong understanding and practical application of trauma-informed care principles.
- Excellent leadership, communication, and conflict resolution skills.
- Proven ability to manage multiple responsibilities and make decisions in a fast-paced, emotionally charged environment.
- Strong organizational skills, with the ability to maintain high standards of care and facility management.
Why Join Us?
At Joseph's House for Women, we believe in investing in the professional growth and development of our team members. As a Resident Assistant Manager, you will:
- Gain Management Experience: This is a leadership role that offers significant opportunities to manage and oversee operations while developing key management and supervisory skills.
- Career Growth and Advancement: We are committed to supporting your career trajectory. This role serves as a stepping stone to higher leadership and management positions within the organization, with clear pathways for advancement.
- Impactful Work: Lead a team that empowers women and children facing housing insecurity, making a lasting difference in their lives while fostering a supportive and collaborative work environment.
- Training and Professional Development: Participate in ongoing training programs, gaining valuable skills and certifications to further your career in social services and shelter management.
- Supportive, Mission-Driven Team: Be part of an organization that values commitment, integrity, and the long-term development of both residents and employees.
Commitment to Your Growth:
This is not just a job—it’s a chance to grow in a meaningful career with ample opportunities for advancement. If you are passionate about leadership, empowerment, and making a real difference in the lives of others, we encourage you to apply today.
Job Type: Full-time
Pay: $21.00 - $22.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Work Location: In person
