Description:
The Lead Housekeeper is responsible for overseeing daily housekeeping operations within the Facility to ensure a clean, safe, sanitary, and welcoming environment for residents, visitors, and staff. The Housekeeper/Cleaner will clean, sanitize, and maintain resident rooms and assigned common areas. Supervisory Responsibilities:
This role supervises housekeeping staff, coordinates cleaning schedules, maintains compliance with health and safety standards, and supports a culture of dignity and respect for residents.
Requirements:
- Lead, schedule, and support housekeeping team members.
-
Train new staff on cleaning procedures, safety protocols, chemical handling, and customer service expectations.
-
Conduct routine inspections and provide coaching to maintain quality standards.•Assist management with staff evaluations, disciplinary actions, and performance improvement plans.
-
Promote teamwork and maintain positive staff morale.
-
Performs general cleaning and sanitizing tasks and services throughout assigned resident rooms and assigned common areas.
-
Uses cleaning cart to transport cleaning supplies.
-
Cleans and disinfects bathrooms.
-
Cleans and disinfects kitchen and dining areas.
-
Wipes and dusts surfaces in rooms and cleans mirrors.
-
Vacuums and cleans floors, rugs, furniture, and drapes.
-
Removes linens, towels, bedspreads, and blankets.
-
Places and neatly tucks clean sheets and blankets on beds and replaces pillowcases.
-
Stocks towels, washcloths, and hand towels in bathrooms.
-
Picks up and empties trash containers.
-
Loads washers and dryers and folds sheets and towels in laundry room as needed.
-
In commercial resident room, notifies maintenance if something is not working properly.
-
Performs other related duties as assigned.
Required Skills/Abilities:
-
Detail-oriented and thorough
-
Ability to remain discreet and respect the privacy of residents, tenants, and/or guests
-
Sufficient ability to read, write, speak, understand, and communicate in English to complete work efficiently, effectively, and courteously.
Education and Experience:
-
Education sufficient to read, write, and speak as needed for the job.
Physical Requirements:
-
Prolonged periods standing and walking and frequently pulling, pushing, and bending.
-
Must be able to lift and carry up to 25 pounds at times.
