Administer and oversee leave of absence, accommodation, and workers’ compensation programs and projects in compliance with federal, state, and local laws (i.e. FMLA, ADA, PWFA, USERRA, Oregon Paid Family and Medical Leave [PLO, OFLA, Paid Sick Time], Workers’ Compensation) and organizational policies.
Serve as the subject matter expert on leave, accommodation, and workers’ compensation matters, applying best practices and providing consultative guidance to employees, managers, and HR partners.
Manage complex leave, accommodation, and workers’ compensation cases from intake through resolution, ensuring accurate documentation and confidentiality.
Lead the interactive accommodation process, evaluate requests, and coordinate reasonable accommodations in partnership with employees and managers.
Partner with third-party administrators, healthcare providers, and internal stakeholders to ensure successful projects, effective case management, timely resolution, and consistent program administration.
Coordinate return-to-work and transitional work plans for employees returning from leave, accommodation, or workplace injury, conducting assessments as appropriate.
Consult with managers and HR partners on attendance, leave, accommodation, and workplace injury matters, providing recommendations and support.
Develop and deliver training, resources, and tools to build manager capability and employee understanding of leave, accommodations, and workers’ compensation processes and requirements.
Monitor regulatory changes, maintain program compliance, and recommend process and policy improvements.
Track and analyze program data, trends, and metrics to support operational effectiveness and risk management.
Develop, implement, and continuously improve policies, procedures, and program practices to ensure alignment with organizational values, operational needs, and evolving regulatory requirements.
Cross-Train and provide backup support for related HR functions as needed.
Perform additional duties as assigned to support the department and organizational priorities.