Nationwide Mortgage Bankers Inc. is a dynamic and growing leader in the mortgage industry, and we're looking for someone special to join our team. We're not just about loans; we're about building futures and making the homeownership dream a reality for our clients. If you're passionate about technology and thrive on making systems work seamlessly, you might be exactly who we need as our Encompass Administrator. We are seeking an experienced Encompass Administrator to manage, configure, and optimize our Ellie Mae Encompass loan origination system (LOS). This role is critical in ensuring that Encompass supports our mortgage lending operations effectively, remains compliant with regulatory standards, and aligns with business goals. The Encompass Administrator will work closely with business users, IT, and third-party vendors to support daily operations, implement system enhancements, and drive efficiency across the mortgage lifecycle.
Salary Range: $80,000.00 - $90,000.00 per year
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
- Bachelor's degree in Information Systems, Business, or related field (or equivalent work experience).
- 3–5+ years of experience as an Encompass Administrator including both Encompass and TPO Connect administration experience
- Strong hands-on expertise with Encompass administration, configuration, and workflow management.
- Solid understanding of mortgage operations and the loan origination lifecycle.
- Knowledge of mortgage compliance requirements (TRID, RESPA, HMDA, etc.).
- Strong troubleshooting, problem-solving, and documentation skills.
- Excellent communication skills to collaborate with both technical and non-technical stakeholders.
- Ability to prioritize tasks and manage multiple initiatives in a fast-paced environment.
- Administer and configure Encompass and TPO Connect, including loan templates, fields, input forms, business rules, personas, and workflows.
- Manage user access, roles, and permissions while maintaining system security and compliance.
- Troubleshoot system issues, provide end-user support, and coordinate with ICE Mortgage Technology or vendors as needed.
- Implement new Encompass and TPO Connect functionality, version upgrades, and service pack releases.
- Collaborate with business units (sales, processors, underwriters, closers, compliance) to gather requirements and deliver system enhancements.
- Test and validate system changes, ensuring accuracy and compliance with mortgage regulations (TRID, RESPA, HMDA, etc.).
- Manage Encompass integrations with third-party applications (Optimal Blue, MERS, eClose/eSign vendors, CRM, POS, etc.).
- Develop and maintain system documentation, release notes, training materials, and user guides.
- Monitor system performance, troubleshoot errors, and escalate technical issues as needed.
- Stay current on Encompass updates, mortgage industry regulations, and best practices to proactively recommend improvements.
Nationwide Mortgage Bankers Inc. (NMB) is a leading mortgage lender dedicated to providing exceptional service and innovative solutions within the banking and finance industry. For over 40 years, we have been committed to empowering individuals and families with the dream of homeownership, offering a comprehensive range of mortgage products tailored to diverse financial needs.
At NMB, our culture is built on integrity, expertise, and a genuine desire to help. We believe in fostering a supportive and collaborative environment where our team members can thrive and grow professionally. We are passionate about building lasting relationships with our clients and partners, making the mortgage process as smooth and transparent as possible. Whether you are a first-time homebuyer or looking to refinance, NMB is here to guide you every step of the way with personalized attention and industry-leading knowledge. Join a team that values your dedication and commitment to excellence in serving our communities.
