Sugar Bowl Resort is seeking detail-oriented, mechanically-minded tinkerers to join our team as Tuning & Repair Technicians. In this hands-on role, you'll keep our guests' ski and snowboard equipment safe, sharp, and ready to go, all while delivering exemplary customer service to the public and fellow employees alike, in every situation and at all times.
Why Sugar Bowl?
Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.
Who You Are:
- You've got prior experience with ski and snowboard tuning equipment and machinery
- Know your gear inside and out - old-school and cutting-edge alike
- Willing and able to complete a certification course (training provided)
- Able to communicate clearly and confidently
- Comfortable with basic computer skills
- You stay calm, steady, and professional even in stressful situations
What You’ll do:
- Ring up sales and rentals on our point-of-sale system
- Prioritize safety in everything you do, and uphold Sugar Bowl’s core values in your work and interactions with guests and teammates
- Spot potential problems with gear before they become guest problems
- Help guests find properly fitting gear
- Repair all types of ski and snowboard equipment, including boots, bindings, skis, snowboards, and helmets
- Transport gear and shop equipment throughout the resort daily
- Keep the workshop clean, organized, and running smoothly, with all equipment in its proper place
- Maintain the quality, cleanliness, and organization of the shop and all mechanical equipment
- Committed to staying current on the latest tuning and repair techniques, tools, and equipment in the industry
- Work closely with the Rentals department
- Share your Sugar Bowl know-how and answer guest questions with a smile
- Maintain rental gear and ensure all bindings are properly tested using ASTM testing standards, accurately recording pass/fail results into RTP to keep our records compete and correct
- Pitch in with snow removal (shoveling) before, during, and after storms
Physical Requirements:
- Able to stand, bend, and move around the workshop for extended periods, up to 8 hours per shift
- Capable of regularly lifting and carrying equipment up to 50 lbs
- Comfortable safely operating power tools and tuning machinery
- Comfortable working outdoors in cold, winter weather conditions for extended periods
- Manual dexterity for precise equipment repair and tuning work
- Able to walk and stand safely on varied terrain, including snow and ice
- Willing and able to shovel snow as needed
Winter Benefits:
- Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service
- Employee Assistance Program (EAP)
- Professional development opportunities
- Free ski and tubing passes for employees
- Free ski passes for dependents
- 50% off food at our restaurants
- Free group ski and snowboard lessons for employees
- Employee discounted lift tickets for family and friends
- Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations
- Employee ski reciprocal programs
Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.
