Department: Nursing - Emergency Department
Hours: Fulltime (0.9 FTE, 72 hours per biweekly pay period) – 11:00 a.m. to 11:30 p.m. with 30-minute meal break – Schedule includes every third weekend and holiday rotation
Description:
Position Overview: The Emergency Department (ED) Technician assists with providing care to medical, trauma, and other ill patients within the Emergency Department. Must possess broad-based clinical skills including communication, mentoring, advocacy, critical thinking, accountability for self, peers, and others and assist with maintaining a healthy work environment. The Emergency Technician will also perform clerical/receptionist duties for the ED as needed.
Duties and Responsibilities:
- Supports patient care under the direction of Registered Nurse (RN), Licensed Practical Nurse (LPN), or ED physician (MD, DO).
- Demonstrates knowledge of patient care techniques and procedures and considers the needs specific to the population served.
- Assists with direct patient care within the scope of practice
- Cares and tasks that may be assigned include, but are not limited to:
- Taking vital signs, EKG, and assigned tasks
- Recording data
- Assisting with cares and treatments as directed
- Notification of primary nurse and/or ED provider regarding patient status changes.
- Answer call lights promptly and assist patients with their requests. Informs nurse and provider of patient needs and action taken.
- Checks for supply outdates.
- Cleans and stocks patient care rooms.
- Puts away and organizes supplies.
- Perform receptionist duties for the department, including, but not limited to:
- Uses excellent customer skills when conversing with patients, both face-to-face and over the phone and presents a professional image of Floyd County Medical Center.
- Admits patients into the computer when they arrive at the ED.
- Answer the telephone.
- Assist with calling staff to request shift coverage when needed.
- Provide 1:1 direct observation of patients when needed.
- Collaborates with providers and other healthcare team members for continuity of care.
- Assumes other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
Minimum Education and/or Experience Required:
- High school diploma or equivalent.
- Completion of a Nurse Aide course.
Additional Qualifications:
- Computer skills, ability to navigate hospitals charting system.
- Excellent oral and written communication skills required.
- Self-motivated.
- Must be able to read, write, comprehend, and verbally communicate in English fluently.
- Integrity and ability to work independently. Initiative to take on tasks without being told.
- Demonstrated excellent interpersonal skills (listening, non-verbal communication, tone, empathy).
- Excellent customer service skills.
- Strong attention to detail.
- Adaptive to change, embrace change with optimism.
- Ability to problem solve, critically think.
- Ability to prioritize assignments and manage time efficiently.
- Ability to operate technologies and equipment associated with this position.
- Must have a service mindset and a commitment to continuous learning.
- Ability to work outside of regularly scheduled hours as needed.
- Ability to handle multiple tasks with frequent interruptions.
- Ability to positively support FCMC policies, procedures, and philosophy.
Licensure/Certification Required:
- State of Iowa Nurse Aide Registry listing required.
- Basic Life Support (BLS).
- Mandatory Abuse Reporter Certification required within 6 months of hire.
Physical/Cognitive Requirements:
- Sit: Occasionally
- Stand: Frequent
- Walk: Frequent
- Lift:
- 10 pounds Frequent
- 25 pounds: Frequent
- 50 pounds*: Frequent
- 75 pounds*: Frequent
- Greater than 100 pounds*: Frequent
- Carry:
- 10 pounds: Occasionally
- 25 pounds: Occasionally
- 50 pounds*: Occasionally
- 75 pounds*: Occasionally
- Greater than 100 pounds*: Occasionally
- Push/Pull:
- 10 pounds: Frequent
- 25 pounds: Frequent
- 50 pounds*: Frequent
- 75 pounds*: Frequent
- Greater than 100 pounds*: Frequent
- Squat/Kneel/Crouch: Occasionally
- Climb: Occasionally
- Balance: Frequent
- Twist: Frequent
- Bend/Stoop: Frequent
- Crawl: Occasionally
- Grasp/Grip: Frequent
- Talk: Constant
- Hear: Constant
- See: Constant
- Anything greater than 50 pounds- assist of two or more, or mechanical lift are required.
Environmental Factors:
- May be exposed to blood and other body fluids and other communicable diseases due to working in a health care environment.
- Works in a well-illuminated climate-controlled environment.
- Work environment is comfortable, with minimal exposure to physical hazards.
- Moderate noise level when machines/equipment in use
Organizational Relationships:
Reports to: Emergency Services Director with day-to-day operational guidance from House Supervisor
Employees supervised: None
