JOB
This position is open only to Colorado state residents.
Consider joining the dedicated people of the Colorado Department of Natural Resources. It’s our mission to manage and conserve Colorado’s natural resources for the benefit of people today – and tomorrow. That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children.
We invite you to explore our website at https://dnr.colorado.gov/about-us to find out more about the work we do to manage Colorado’s natural resources for today – and tomorrow.
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.
In addition to offering rewarding, meaningful work, we offer:
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Medical and Dental plans
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Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans
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Paid life insurance
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Short- and long-term disability coverage
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Employee Wellness programs
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Flexible Spending Accounts
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Health Savings Accounts
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11 paid holidays per year plus generous vacation and sick leave
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Flexible work schedule options and remote-work options
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Career advancement opportunities throughout the State system
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Some positions may qualify for the Public Service Loan Forgiveness Program.
COLORADO PARKS AND WILDLIFE
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.
The work unit exists to implement the goals and objectives of Colorado Parks and Wildlife’s strategic long range and operational plan in order to accomplish the Legislative mandate of protecting, preserving, managing, and enhancing the State’s wildlife resources in the geographical area comprised of Area 14 in the Southeast Region (Teller, El Paso, Lincoln, Kit Carson, and part of Elbert, Washington, and Yuma Counties.)
EXAMPLE OF DUTIES
The purpose of this position is to handle the administrative tasks necessary to function of the Area 14 workgroup. These tasks include general office support, customer service, accounting, budgeting, and hunter education administration.
Accounting, Budgeting, and Data Entry
Maintain working inventory of office supplies. Open and distribute received mail, and manage outgoing mail. General clerical typing, note taking, copying, reporting, filing, and record keeping.
General Office Support
Maintain working inventory of office supplies. open and distribute received mail, and manage outgoing mail. General clerical typing, note taking, copy, reporting, filing and record keeping.
Customer Service
Sells CPW products to customers (licenses, permits, registrations, passes, etc). Implements established processes necessary to meet customer's needs and accurately completes and accounts for all products and associated documents. Investigates and performs appropriate product changes, replacements, and exchanges when determined to be legal. Determines compliance with hunter education requirements and reissues lost, missing, or damaged hunter education cards. Utilizes IPAWS and other databases to fulfill CPW customer needs. Handles cash, check, and credit card sales. Updates customer information in IPAWS and other databases and reports any duplicate records to the appropriate work unit. Maintains a working inventory of hunter education materials and assists hunter education instructors in getting materials ready for hunter education courses. Attempts to make transportation arrangements for sick, injured, and orphaned wildlife to certified wildlife rehabilitators and may need to humanely euthanize small animals that are sick, injured, or orphaned, following AVMA Guidelines for the Euthanasia of Animals. Assists area and regional staff by providing general office/clerical support, communicates information and dispatches field staff via phone, email, or two-way radio. Maintains a working inventory of office supplies, agency brochures, and forms. General clerical typing, note taking, copying, reporting, filing, and record keeping.
Interprets, clarifies, and explains CPW statutes, regulations, policies, directives, procedures, rules, guidelines, mission, programs, and staff actions for the public and staff. Researches statutes, regulations, policies, directives, procedures, rules, guidelines, books, manuals, maps, and other sources to provide appropriate, accurate, and up-to-date information, answers, recommendations, explanations, and remedies to the public and staff. Actively listens and uses appropriate questioning to assess customer and staff wants or needs and provides answers to questions from the public and staff. Resolves problems, issues, and complaints from the public that call or come in to minimize additional calls to other staff. Actively listens to public and staff problems, issues, or complaints to assess their needs and determines whether other staff involvement is required or provides answers, resolution, or suggests appropriate course of action. Performs mandatory animal harvest checks while remaining alert for detection of possible violations. Performs Chronic Wasting Disease sampling year round. Represents CPW through excellent customer service and proper communication of accurate information to build constituent support and understanding of CPW and its mission.
Other duties as assigned. SUPPLEMENTAL INFORMATION
The Assessment Process
All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement.
Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts.
Resumes, cover letters and other attachments are not considered as part of initial reviews, therefore, it is important to document in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement.
Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.
This recruitment may involve additional testing and/or exams to arrive at the top group for interviews.
This posting may fill multiple vacancies.
We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request accommodation, please contact our Benefits Specialist at
[email protected] at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
E-VerifyDNR uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about
E-Verify, including your rights and responsibilities.
Toll–Free Applicant Support - Technical HelpIf you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). The Human Resources Office will be unable to assist with technical issues.
