Dementia Living Manager
Department: Dementia Living Households
Reports To: Director of Nursing/Administrator (or Director of Resident Services)
Status: Full-Time | Exempt
Education Required: Bachelor's Degree
Position Summary
The Dementia Living Manager serves as the operational leader of one or more dementia households, creating an exceptional home environment where residents thrive through meaningful relationships, purpose, dignity, and person-centered living.
This position provides day-to-day leadership for household operations, team development, resident engagement, family partnerships, quality improvement, and interdisciplinary collaboration. While this is a non-clinical management position, the Dementia Living Manager works closely with nursing and clinical leaders to ensure residents receive exceptional, individualized care.
The Dementia Living Manager fosters a culture where residents direct their daily lives, employees feel empowered, and families become valued partners in the community.
Essential Responsibilities
Household Leadership
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Lead daily operations of the dementia household(s).
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Promote a true household model focused on choice, independence, and meaningful living.
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Ensure the household maintains a warm, welcoming home-like atmosphere.
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Serve as the primary operational leader for assigned households.
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Facilitate daily household huddles and team communication.
Team Leadership
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Supervise, coach, mentor, and develop household team members.
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Build employee engagement and accountability.
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Assist with interviewing, onboarding, orientation, and retention initiatives.
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Conduct performance coaching and evaluations.
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Foster teamwork across all departments.
Resident Experience
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Ensure each resident's preferences, routines, history, and abilities are honored.
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Promote meaningful engagement throughout the day.
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Encourage spontaneous and purposeful activities integrated into daily life.
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Monitor resident satisfaction and quality of life.
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Advocate for resident choice and autonomy.
Family Partnerships
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Serve as a primary resource for families.
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Build trusting relationships with residents' loved ones.
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Address concerns proactively.
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Facilitate family meetings when appropriate.
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Encourage family involvement within the household community.
Operations
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Oversee household budgets and purchasing as assigned.
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Monitor household supplies and resources.
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Ensure environmental excellence and household appearance.
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Coordinate dining, housekeeping, maintenance, activities, and nursing services within the household.
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Identify opportunities for operational improvement.
Quality & Regulatory Excellence
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Participate in Quality Assurance and Performance Improvement initiatives.
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Assist with survey readiness.
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Monitor household quality indicators.
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Promote infection prevention practices through collaboration with clinical leaders.
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Ensure compliance with organizational policies and applicable regulations.
Interdisciplinary Collaboration
Collaborate closely with:
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Nursing
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Social Services
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Life Enrichment
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Dining Services
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Rehabilitation
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Environmental Services
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Pastoral Care
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Administration
to ensure residents experience seamless, individualized support.
Qualifications
Required
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Bachelor's degree in Healthcare Administration, Human Services, Social Work, Psychology, Gerontology, Recreation Therapy, Business Administration, Hospitality Management, or a related field.
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Minimum three years of leadership experience.
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Experience working with older adults.
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Demonstrated leadership and team-building abilities.
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Strong organizational, communication, and problem-solving skills.
Preferred
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Experience in long-term care, assisted living, memory care, or dementia programming.
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Eden Alternative, Positive Approach to Care, Teepa Snow, Montessori Dementia Care, or similar dementia education.
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Knowledge of CMS and Pennsylvania long-term care regulations.
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Experience with household or small-house care models.
Core Competencies
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Servant Leadership
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Emotional Intelligence
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Person-Centered Care
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Team Development
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Change Management
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Relationship Building
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Conflict Resolution
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Operational Excellence
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Hospitality Mindset
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Resident Advocacy
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Family Engagement
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Quality Improvement
Why Join Saint Joseph Villa?
At Saint Joseph Villa, we believe dementia care should feel like home—not an institution. Our Dementia Living Managers are leaders who inspire teams, empower residents, and create communities where every person is known, valued, and able to live with purpose. This role is an opportunity to transform the experience of aging through compassionate leadership, innovation, and person-centered living.
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