Location: Panama City Beach, FL
Company: By the Sea Resorts
By the Sea Resorts is hiring a Vice President of Operations & Asset Performance to drive disciplined execution across a Panama City Beach hospitality portfolio. This is an execution seat—measured by outcomes in asset condition, margin expansion, labor discipline, maintenance performance, and operational control.
For this role, we are searching for the right person to institutionalize systems, enforce standards, tighten labor models, protect capital, and deliver measurable performance improvements—property by property.
Produce a property-by-property capital plan within 90 days, including:
Lifecycle prioritization and sequencing
Budget estimates by project/category
Annual funding schedule aligned to ownership return expectations
Deferred maintenance visibility and risk scoring
Implement a repeatable annual CapEx planning process and governance cadence.
Set and manage clear KPIs for engineering performance, including:
Work order response time and closure rate
Productivity and labor utilization
Inventory controls and purchasing discipline
Deferred maintenance tracking and remediation plans
Professionalize property engineering leadership and expectations.
Audit, renegotiate, and govern major service contracts:
Ensure pricing competitiveness and scope clarity
Track SLA compliance and service quality
Implement contract calendar, renewals discipline, and portfolio leverage
Reduce “contract creep” and prevent unmanaged spend.
CapEx Roadmap delivered within 90 days; annual plan governance operating thereafter
PM compliance rate; reduction in emergency repairs and guest-impact incidents
Engineering response/close times; inventory variance; deferred maintenance reduction
Housekeeping CPOR improvement with stable/improved guest scores
Portfolio GOP margin improvement and departmental flow-through
Vendor savings realized + SLA compliance tracking
GM review cadence maintained; action-item closure rate
Renovation projects: on-time/on-budget performance and clean operational transitions
Restaurant: food cost and labor contribution margin improvement
We are seeking a portfolio operator who thrives on structure and follow-through. You bring:
High standards, low drama, and a bias for measurable execution
Strong command of hotel department operations and P&L mechanics
Confidence installing systems, enforcing compliance, and coaching leaders
An asset-protection mindset—capex discipline, maintenance rigor, and risk management
Comfort being held accountable to a clear scorecard
Required
10+ years in hotel operations with increasing leadership scope
Multi-property leadership experience (regional/area operations; multi-unit oversight)
Demonstrated ability to improve margins through labor, maintenance, and operational controls
Proven experience implementing maintenance discipline and operational standardization
Strong financial acumen: budgeting, forecasting, labor management, variance control
Willingness to travel regularly across multiple properties
Preferred
Turnaround experience stabilizing underperforming hotels
Renovation/transition oversight experience (phased work, re-openings, repositioning)
Strong F&B operational discipline background (where restaurants are material)
This is a field-forward role: present in assets, visible to teams, and accountable for outcomes
Clear operating cadence: weekly KPI rhythm, monthly GM reviews, quarterly asset performance reviews
Partnership-driven but firm: collaborate where appropriate, enforce standards when necessary
