Job Title: Nurse Lead (RN)
Location: Covers Central NC Territory - Charlotte through Peidmont-Triad to Chapel Hill/Durham
Company: Always Best Care Senior Services
Reports To: Director of Nursing & Agency Owner
Work Schedule: Full-Time | Monday – Friday (with flexibility based on client and agency needs)
About Us
Always Best Care Senior Services is committed to providing exceptional in-home care while supporting our clients, caregivers, and clinical team with compassion, professionalism, and excellence. Our nursing department plays a vital role in ensuring quality care, regulatory compliance, and positive outcomes for every client we serve. We are seeking an experienced Registered Nurse who is passionate about both patient care and developing others to lead our growing nursing team.
Position Overview
The Nurse Lead is responsible for providing clinical oversight, leadership, and day-to-day support for our team of Registered Nurses while maintaining an active caseload of nursing responsibilities. This position serves as the primary leader for our PRN and part-time nursing staff, ensuring assessments, care plan updates, supervisory visits, documentation, and other clinical responsibilities are completed accurately and on time.
A significant focus of this role is mentoring, coaching, and developing our nursing team. Because our nurses work varying PRN and part-time schedules, the Nurse Lead ensures consistent communication, accountability, and follow-through while promoting high clinical standards across the agency.
As the clinical leader for nurses across multiple markets, this role also requires occasional travel throughout the agency's service territory to provide in-person support, coaching, training, and oversight. Our service area spans from the Charlotte/Gastonia region through the Piedmont Triad and into the Chapel Hill/Durham area. While travel is not required on a daily basis, periodic travel is an essential function of this position to maintain strong relationships with our nursing staff, ensure consistency in clinical practice, and support quality care across every market we serve.
This role works closely with the Director of Nursing and Agency Owner to improve clinical processes, monitor department performance, support quality initiatives, and ensure exceptional service for our clients.
Primary Responsibilities
Clinical Leadership
- Provide day-to-day leadership and oversight of the agency's Registered Nurse team.
- Serve as the primary point of contact for nursing staff regarding clinical questions, scheduling needs, and patient concerns.
- Mentor, coach, and develop nurses through ongoing feedback, education, and performance support.
- Conduct regular check-ins with PRN and part-time nursing staff to ensure accountability and engagement.
- Assist with onboarding and training newly hired nurses.
- Promote consistency in clinical practices across all service areas.
- Foster a collaborative, supportive, and professional team environment.
Clinical Responsibilities
- Complete initial client assessments and reassessments as assigned.
- Perform supervisory visits in accordance with state regulations and agency policy.
- Develop, review, and update individualized plans of care.
- Evaluate client status and communicate changes appropriately.
- Coordinate with caregivers, Care Coordinators, physicians, families, and other healthcare professionals.
- Provide clinical education and support to caregivers.
- Respond to clinical questions and concerns from staff and clients.
- Participate in quality assurance and quality improvement initiatives.
Documentation & Compliance
- Ensure all nursing documentation is completed accurately and entered into WellSky in a timely manner.
- Monitor assessment completion, supervisory visits, and documentation deadlines across the nursing team.
- Review clinical documentation for quality, completeness, and compliance.
- Assist with regulatory surveys, audits, and accreditation requirements.
- Ensure compliance with agency policies, state regulations, and best clinical practices.
Operational Support
- Assist the Director of Nursing with department planning and workflow management.
- Help assign nursing responsibilities based on availability and agency needs.
- Identify workflow improvements that enhance efficiency and clinical quality.
- Track department performance metrics and communicate opportunities for improvement.
- Collaborate with office leadership to support agency growth and client satisfaction.
- Participate in leadership meetings and contribute to agency initiatives.
Qualifications
Required
- Active Registered Nurse (RN) license in North Carolina.
- Minimum of 3 years of nursing experience.
- Previous leadership or management experience supervising or leading nurses.
- Strong clinical assessment skills.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Experience working independently while managing multiple priorities.
- Ability to travel throughout the agency's service territory.
Preferred
- Home care or home health experience.
- Experience with WellSky or similar home care software.
- Experience coaching, mentoring, and developing clinical teams.
- Quality assurance or regulatory compliance experience.
Travel Requirement
- Must be willing and able to travel throughout the agency's service territory as needed to provide leadership, support, mentoring, and oversight to the nursing team. Our service area spans from the Charlotte/Gastonia region through the Piedmont Triad and into the Chapel Hill/Durham area. While travel is not required on a daily basis, periodic travel to each market is an essential function of this role to support staff development, maintain clinical consistency, and strengthen relationships across all locations.
If you have any questions regarding this position, please call our office and ask to speak with HR at 336-270-4352.
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Pay: $83,000.00 - $84,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid orientation
- Paid time off
- Paid training
- Parental leave
- Travel reimbursement
- Vision insurance
- Wellness program
Work Location: Hybrid remote in Burlington, NC 27215
