Bogin Munns, and Munns is a full-service law firm with over 40 attorneys practicing in 11 offices throughout Central Florida. We are looking for an experienced PI Pre-Suit Legal Assistant to join our talented team and build our increasingly busy practice located in Ocala, Florida. The schedule is Monday – Friday 8:00 am to 5:00 pm.
This role will require interaction with coworkers at all levels of our company, as well as with clients. Our ideal candidate will also possess superb interpersonal skills, unquestionable integrity, self-discipline, the ability to adapt to changes in processes and procedures, be detail-oriented, self-motivated, a team-player, the ability to multi-task, be an excellent communicator (written and verbal).
If you are empathetic, have great interpersonal skills, and constantly deliver world-class customer service, we want you! The ideal candidate will be available to take work well and mentor others, have a professional demeaner and should be able to multi-task, have exceptional quality skills, as well as have strong verbal and written skills.
Job Description
ROLE AND RESPONSIBILITIES
- Assist Case managers on day-to-day tasks relating to PI practice pre-suit.
- Administrative duties include, but are not limited to, coordinating meetings with clients, scheduling, answering clients’ calls, and working closely with case managers in moving clients’ PI cases forward pre-suit, maintaining, and organizing electronic case files, receiving, and sorting incoming and outgoing mail, and updating files with case status and information.
- Mail lien letters to health insurance, worker’s compensation, and other third-party insurance companies.
- Mail Letters of representations to insurance companies and obtaining policy documents.
- Compiling and organizing documents, preparing binders and/or folders as needed.
- Requesting and organizing medical records, bills, documents, and other materials.
- Maintaining strict confidentiality of organizational and client information.
- Communicate with clients in-person, over the phone, and via email.
- Under attorneys and case managers’ supervision, collect payment checks, negotiate medical balances, clear escrow account and close files.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Highly organized, detail oriented with great empathy and interpersonal skills and a strong customer-service orientation.
- Must exercise sound judgment, work independently, and maintain effective working relationships with colleagues.
- Excellent written and verbal communication skills with spoken and written fluency in English.
- Must be able to multitask and handle high-stress, sensitive situations with a high degree of confidentiality.
- Ability to handle and keep client information confidential.
- This job requires the use and exercise of independent judgment.
- Proficiency in Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint), Filevine, Lead Docket
- The ability to work well under pressure, and to learn and retain new information.
- Excellent planning and reporting skills.
- Reliable and dependable.
- Ability to type at least 45 WPM with excellent writing skills while navigating through multiple software applications.
- Excellent proof-reading skills and the ability to identify grammar, spelling, and punctuation errors.
PREFERRED SKILLS
- Bilingual (Spanish)
- Desire to learn new disciplines and become more knowledgeable and proficient in additional practice areas.
- Possesses familiarity with legal terminology and business practices.
- Experience with Microsoft Office and Cloud-based Lead Management & File Management Systems.
EDUCATION
- Certification as a legal assistant/paralegal (preferred but not required).
- Associates or Bachelor’s degree (preferred but not required).
- Law office experience (preferred but not required).
This is a non-smoking environment.
Drug-free workplace.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Can you type 45 wpm?
- Are you familiar with legal terminology and business practices?
Experience:
- Law Office : 1 year (Preferred)
Language:
Ability to Commute:
- Ocala, FL 34470 (Required)
Work Location: In person
