Responsible for providing outstanding administrative support for the Commercial Property Tax Consultants and Sales Team.
Duties and Responsibilities include the following. Other duties may be assigned.
* Ensures standard operating procedures for job functions are completed within established time limits.
* Assist with answering phone calls and responding to emails throughout the year.
* Work directly with clients to answer questions and resolve issues regarding clients’ accounts.
* Maintain up-to-date client records in the database. Ensure all changes in client status are documented in a timely manner.
* Collaborate with Property Tax Consultants, as needed, to meet deadlines, handle priorities, and achieve department objectives.
* Provide administrative assistance to the Commercial Team; prepare maps, contracts, and research other data as requested.
* Help manage email data requests within established time. Make follow-up calls when necessary to gather requested evidence from clients. Verify the evidence received from clients is scanned into the internal electronic data system and placed in hard copy file.
* Maintain a professional working relationship with Clients, Appraisal District Staff, Co-Workers, and Management.
* Performs other related duties as assigned.
Skills:
* Excellent Oral & Written Communication Skills
* Interpersonal Skills
* Client Relations
* Self-Starter
* Math Aptitude
* Strong Computer Skills
* Organization
* Planning & Time Management
* Professionalism
* Problem Solving
* Flexibility
Education/Experience/Requirements:
* Associates Degree or higher education preferred
* 5 years’ experience in the administrative field with increased responsibilities
* Experience in commercial real estate, helpful
* Experience in the property tax industry, helpful
* Must be highly proficient in Microsoft Excel, Word, Outlook and PowerPoint
Benefits:
Full benefits offered, including Health Care, Dental, Vision, PTO, Life Insurance, 401k.
Some Benefits offered may have a waiting period to enroll.
This Job Is Ideal for Someone Who Is:
* Dependable -- more reliable than spontaneous
* People-oriented -- enjoys interacting with people and working on group projects
* Detail-oriented -- would rather focus on the details of work than the bigger picture
Summary
In the role of Experienced Administrative Assistant - Commercial Services, you will be integral to supporting the organization's administrative functions and enhancing operational efficiency. Reporting to the Senior Commercial Services Manager, you will utilize your core skills in customer service, organizational abilities, and proficiency in Microsoft Office applications, including Excel, Word and Outlook. With your strong communication skills and clerical experience, you will contribute to a productive work environment while ensuring exceptional service to both internal and external stakeholders.
Job Type: Full-time
Pay: From $23.08 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
