Overview
We are seeking a dedicated and enthusiastic Banquet Attendant to join our team. This role is essential in providing exceptional service to our guests and ensuring a positive event experience. The ideal candidate will have a background in the food industry, with skills in guest services, and banquet service knowledge. If you are passionate about hospitality and enjoy working in a dynamic environment, we encourage you to apply. This role includes a guaranteed 40 hours per week.
Responsibilities
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Provide outstanding customer service to all guests, ensuring their needs are met promptly and courteously.
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Facilitate the set up and breakdown of catering events, including, but not limited to corporate events and weddings, directing other staff as needed for help.
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Support banquet operations by setting up and breaking down event spaces, maintaining banquet equipment and supplies. Keeping inline with cleanliness and organizational practices.
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Handle guest inquiries and concerns with professionalism, fostering positive guest relations.
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Collaborate with kitchen staff to ensure timely delivery of orders and maintain quality standards.
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Follow all health and safety regulations regarding food handling and sanitation.
Qualifications
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Previous experience in the food service or hospitality industry is preferred, including restaurant or hotel experience.
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Strong customer service skills with the ability to engage positively with guests.
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Culinary experience or banquet experience is a plus, enhancing your ability to support kitchen operations effectively.
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Ability to work in a fast-paced environment while maintaining attention to detail.
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Excellent communication skills, both verbal and written, for effective guest interaction and collaboration with sales, catering and culinary teams.
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Experience with coffee preparation is beneficial but not required.
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This position is guaranteed 40 hours a week, and may at times work in other areas of the hotel if business requires.
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Join our team as an Attendant where your skills will contribute to creating memorable experiences for our guests!
