Cross Timbers ENT is growing and we're looking for a detail-oriented, organized individual to join our team as a Surgery Coordinator. This position plays a crucial role in ensuring the smooth and efficient scheduling of surgical procedures. Informs patients of pre-operative and post-operative procedural and financial requirements. This position requires strong administrative skills and the ability to work well in a busy fast-paced medical environment.
Job Duties:
- Coordinate and schedule surgeries and procedures and follow-up appointments as designated by physicians according to established policies and procedures.
- Interact with patients, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.
- Coordinate arrangements for vendor representatives, surgical assistants, special equipment, and surgical materials.
- Check benefits and obtain authorization for surgery from patient’s insurance company.
- Explain surgery and expected benefits of surgery to patients.
- Explain financial requirements to patients.
- Discuss preoperative and postoperative instructions with patients.
- Complete and explain consent forms to patients.
- Call in postoperative prescriptions as directed by physician and document postoperative pain medications according to DEA standards.
- Place preoperative calls to patients to confirm surgery time and place.
- Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.
- Communicate with patients regarding their scheduled surgeries, providing necessary instructions and answering any questions they may have
- Ensure all patient information is accurate and all registration forms are complete.
- Collect patient pre-payments as directed daily.
- Provide information to patients regarding unpaid balances prior to procedure or surgery.
- File records in appropriate sections of patient electronic medical record.
- Review financial and clinical paperwork to assure completion before the scheduled procedure or surgery date.
- Maintain files and patient records in a confidential manner.
- Maintain a good working relationship with patients, medical staff, product representatives, and facility schedulers.
- Excellent communication and interpersonal skills
- Familiarity with Mod Med or similar electronic medical record systems is required
- Participate in ongoing continuing education.
- Perform other related duties as directed or assigned.
- Must be willing to travel between our 3 offices as needed (Arlington, Mansfield, and Midlothian)
Job Qualifications:
- 2 years of prior surgery scheduling experience in a healthcare setting.
- 2 years of prior experience with medical records, insurance verification, medical terminology, and surgical procedures.
- Knowledge of medical office procedures
- Strong knowledge of Microsoft products
- Medical Software experience required
- Strong organizational and time management skills
- Ability to multitask and prioritize effectively in a fast-paced environment.
- High school diploma or equivalent
Schedule:
- Monday to Friday, In Office – 7:30 am – 4:30 pm
- Full-Time, 40 hours/week
Salary: $20.00 per hour-$22.00 per hour
Benefits:
- Medical
- Dental
- Vision
- Life Insurance
- Health Savings Account
- Health Reimbursement Account
- 401(k)
- 401(k) matching
- PTO
- Holiday Pay
- Bonus Program
- Employee discount
We offer competitive compensation and benefits packages. If you are passionate about providing excellent patient care and thrive in a dynamic healthcare environment, we look forward to meeting you! ONLY EXPERIENCED CANDIATES WILL BE CONTACTED.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
Experience:
- Insurance verification: 2 years (Required)
- Scheduling at multiple facilities : 2 years (Required)
- Surgery Procedures: 2 years (Preferred)
- EMR systems: 2 years (Preferred)
Work Location: In person
