Job Overview
Join our dynamic team as a Pawn Broker and Sales Associate, where you'll be at the forefront of providing exceptional customer service while managing pawn transactions and retail sales. This energetic role combines the thrill of evaluating and appraising merchandise with the satisfaction of helping customers find valuable solutions. You'll oversee daily store operations, assist customers with their needs, and promote our wide range of products through engaging demonstrations and upselling techniques. If you're passionate about retail, possess strong communication skills, and thrive in a fast-paced environment, this position offers an exciting opportunity to grow your career while making a positive impact on our community.
Responsibilities
- Conduct pawn transactions by appraising items, setting loan terms, and ensuring accurate documentation
- Provide outstanding customer service by greeting clients warmly, answering questions, and guiding them through our services
- Operate POS (Point of Sale) systems for retail sales, cash register operations, and cash handling with precision and integrity
- Assist customers with product demos, explaining features and benefits to encourage sales and upselling opportunities
- Manage stock levels by stocking shelves, merchandising products, and maintaining an organized store environment
- Handle retail store product knowledge to educate customers about merchandise, including jewelry, electronics, or other valuables
- Maintain phone etiquette when communicating with clients or vendors and ensure clear, professional interactions at all times
Experience
- Previous experience in retail sales or grocery store environments is highly preferred
- Supervising experience in a retail or customer service setting is a plus
- Familiarity with POS systems, cash register operations, and basic math for cash handling is essential
- Strong communication skills in English; bilingual abilities are a valuable asset for serving diverse communities
- Experience in product demos, upselling techniques, merchandising, and stock management will set you apart
- Knowledge of retail math for balancing cash drawers and processing transactions accurately
- Prior experience in customer service roles that require phone etiquette and professional communication
Embark on a rewarding career where your enthusiasm meets opportunity! We’re committed to supporting your growth through comprehensive training and a vibrant team environment. Join us to deliver exceptional service while developing your skills in a bustling retail setting!
Pay: $10.00 - $15.00 per hour
Work Location: In person
