Winnesota is seeking a motivated, detail-oriented Warehouse Administrator to join our growing warehouse operations team. As a rapidly expanding logistics company, we're looking for someone who thrives in a fast-paced environment, enjoys staying organized, and is committed to delivering exceptional customer service.
In this role, you'll serve as the communication hub between our warehouse, drivers, customers, and office staff, helping ensure our day-to-day operations run efficiently and accurately.
Key Responsibilities
- Answer incoming phone calls and provide professional, friendly customer support.
- Monitor warehouse appointments and dock schedules using OpenDock.
- Process customer orders, generate reports, and research order documentation as needed.
- Support key customer accounts by ensuring accuracy and meeting unique service requirements.
- Enter and maintain accurate information within our Warehouse Management System (WMS).
- Assist with driver check-in and check-out procedures.
- Monitor loading and unloading activities while tracking shipment and order status.
- Respond to customer inquiries and coordinate special requests.
- Complete general administrative tasks including scanning, filing, copying, emailing, and document management.
- Assist with special projects and other operational duties as assigned.
Schedule
Monday – Friday
First Shift
Full-Time | In-Person
Required Qualifications
- Self-motivated with a strong work ethic and positive attitude.
- Excellent organizational skills with exceptional attention to detail.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Comfortable learning new software and technology.
- Strong communication and customer service skills.
- Team player who is dependable, flexible, and eager to help where needed.
Preferred Qualifications
- Associate's or Bachelor's degree, or equivalent professional experience.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Advanced Microsoft Excel skills, including formulas, pivot tables, and data analysis.
- Previous experience in warehousing, transportation, logistics, or customer service is a plus.
Physical Requirements
This position requires moderate physical activity and manual dexterity. Employees may be required to sit, stand, walk, bend, stoop, kneel, crouch, and occasionally lift office materials while performing daily responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Why Winnesota?
At Winnesota, we're more than a warehouse—we're a team dedicated to providing reliable transportation and warehousing solutions for our customers. As our company continues to grow, you'll have the opportunity to grow with us while making a meaningful impact on our daily operations. If you're organized, dependable, and enjoy working in a collaborative environment, we'd love to hear from you!
Pay: $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Warehouse: 1 year (Preferred)
Language:
Ability to Commute:
- Oconomowoc, WI 53066 (Required)
Work Location: In person
