Description:
Job Description
Job Title: Warehouse Operations Manager
Reports To: Owner
Department: Operations
Summary: The Warehouse Operations Manager will be responsible for leading and developing the operations team while maintaining accountability for a high level of productivity in a safe and welcoming warehouse environment.
Duties and Responsibilities include, but are not limited to the following:
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Reviews daily and weekly production goals, and schedules/manages staff to meet those metrics which are based on business demands that can fluctuate frequently.
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Monitor, acknowledge, and coach staff when needed to ensure productivity and profitability
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Uphold, and reengineer when necessary, standard operating procedures as the warehouse and processes themselves evolve.
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Hold daily ops meetings, to communicate expectations, and foster an open forum for concerns and ideas.
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Write and conduct annual employee performance reviews, in addition to providing timely feedback to team members when the opportunity arises.
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Work synergistically with internal departments when addressing issues of customer satisfaction, and warehouse process improvements that will have a positive overall impact.
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Be accessible/available to staff that are working nights/weekends as this is a company that operates outside of normal business hours.
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Maintain proper inventory of warehouse products on the shelves and inbound from completed events. Manage product maintenance cycles for all equipment that necessitates it.
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Manage transportation team (schedules, expectations, performance) along with ongoing vehicle maintenance.
Requirements:
Skills and Qualifications:
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5+ years experience in a warehouse environment with management responsibilities
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Excellent written and oral communications skills
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Comfortable working in Microsoft Office applications and Google Workspace
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Extraordinary organizational, attention to detail and time/project management skills - able to handle multiple tasks in a deadline-driven environment
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A team player and enjoys a fast-paced work environment
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Motivated, proactive, and solutions-driven
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Bi-lingual in Spanish preferred
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Ability to lift up to a maximum of 50 lbs based on needs of the role
Benefits:
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Medical, Dental, Vision after 90 days of employment
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40 hours vacation after one year of employment
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40 hours Earned Sick Leave
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6 Paid Holidays and 2 Floating Holidays
FLSA Status: Exempt
Compensation: Salaried $65,000-$75,000
