General Manager
Pierce Lee Roofing is seeking an experienced and driven General Manager to lead our organization into its next phase of growth and operational excellence. This is a high-impact leadership role responsible for the overall performance, profitability, strategic direction, and culture of the company.
The ideal candidate is a proven leader with extensive experience in commercial roofing, construction, or a related industry who can successfully balance strategic planning with hands-on execution. This individual will oversee all aspects of sales, operations, project execution, customer experience, safety, and team development while driving accountability and results throughout the organization.
Reporting directly to the Chief Operating Officer, the General Manager will play a key role in shaping the future of Pierce Lee Roofing and ensuring we continue delivering exceptional service, quality workmanship, and industry-leading safety standards.
Job Type: Full-time
Schedule: Monday to Friday
Job Location(s): Fargo, ND
Why You Should Apply
This position requires a hands-on leader who embodies Pierce Lee Roofing’s Core Values—if these define you, we would love to hear from you!
- Take Pride in Your Work: Deliver quality craftsmanship and stand behind every repair and service call
- Be Hardworking & Passionate: Go the extra mile for customers and teammates
- Communicate Openly & Honestly: Be transparent, positive, and adaptable
- Solve Problems Effectively: Use expertise, facts, and innovation to protect our customers’ facilities
What You'll Do
Drive Business Performance
- Lead and oversee all aspects of company operations, revenue growth, profitability, and operational efficiency.
- Develop and execute annual business plans, budgets, and strategic initiatives.
- Monitor key performance indicators and implement corrective actions when necessary.
- Drive accountability for company goals, financial performance, and operational results.
- Ensure achievement of targeted gross margins, net profits, and key performance metrics.
Lead Sales & Market Growth
- Build and strengthen relationships with building owners, property managers, general contractors, architects, consultants, and industry partners.
- Oversee estimating, bid strategies, pricing, contract negotiations, and key customer relationships.
- Identify new market opportunities, service offerings, and growth initiatives.
- Represent the company at industry events, networking opportunities, and customer meetings.
Oversee Operations & Project Execution
- Direct all roofing, sheet metal, service, and maintenance operations.
- Ensure projects are completed safely, on time, within budget, and according to company quality standards.
- Lead workforce planning, scheduling, resource allocation, and equipment management.
- Remove obstacles impacting project performance and customer satisfaction.
- Establish consistent processes and accountability across departments.
Champion Safety
- Promote and reinforce a strong safety-first culture.
- Ensure compliance with OSHA regulations and company safety practices.
- Review incidents, identify root causes, and implement corrective actions.
- Manage risk associated with contracts, insurance, claims, and jobsite activities.
Develop People & Culture
- Recruit, mentor, and retain top talent.
- Lead and support department leaders across operations, project management, service, sales, and administration.
- Establish clear expectations, performance standards, and accountability.
- Foster a culture built on hard work, integrity, pride in craftsmanship, open communication, and problem-solving.
Drive Continuous Improvement
- Implement and improve systems, reporting tools, and operational processes.
- Utilize data and scorecards to support decision-making.
- Lead initiatives that improve productivity, profitability, customer satisfaction, and operational performance.
What We're Looking For
Required Qualifications
- 10+ years of progressive leadership experience in commercial roofing, construction, or a related industry.
- Proven success managing business operations and P&L responsibility.
- Demonstrated ability to drive sales growth and operational excellence.
- Experience leading multiple departments and managing through other leaders.
- Strong financial and business acumen.
Preferred Qualifications
- Bachelor's degree in Business, Construction Management, Engineering, or a related field.
- Experience working within EOS® or a similar operating system.
Knowledge & Skills
- Strong understanding of commercial roofing systems, including: TPO, EPDM, PVC, BUR Roofing Systems
- Expertise in project management, estimating, service operations, and construction practices.
- Outstanding leadership, communication, and relationship-building skills.
- Strong organizational, planning, and problem-solving abilities.
- Ability to think strategically while maintaining a hands-on leadership approach.
Interested?
Start your career with a company that cares about the work you do. Join Pierce Lee Roofing today! Please feel free to call us at (701) 293-5371 if you have any questions.
Pierce Lee Roofing is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability, age, or veteran status.
We are a drug-free workplace with pre-employment drug testing.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
