The Office of Transformative Student Experiences at the David Eccles School of Business seeks a full-time Academic Program Manager for the First Ascent Scholars Program (FAS). FAS provides wrap-around support to high-achieving college students with high financial need. The First Ascent Program Manager is primarily responsible for the day-to-day student support and student engagement programming. Grounded in a student-centered philosophy, the program prioritizes students’ well-being, academic achievement, and holistic development. Through intentional programming, proactive coaching, strong community connections, and meaningful scholarship support, FAS empowers students to succeed academically and graduate in a timely manner.
Reporting to the Director of the Office of Transformative Student Experiences, this position will support recruitment, selection, and transition into the Eccles School and the First Ascent Scholars program. Responsibilities include overseeing daily program operations; coordinating monthly events; and serving as the primary point of contact to approximately 40 students. The Program Manager provides proactive academic guidance, monitors progress toward graduation, supports scholarship awarding processes, and coordinates individualized interventions in collaboration with campus partners. Additionally, the First Ascent Program Manager will coordinate and participate in events and trips, nationally and internationally, and work to ensure scholarships are appropriately administered.
To learn more about the First Ascent Scholars Program, visit: https://eccles.utah.edu/programs/undergraduate/first-ascent-scholars/
Responsibilities
- Oversees daily program operations and coordinates program activities of the First Ascent Program.
- Assists students with completing the Free Application for Federal Student Aid (FAFSA) by the University of Utah’s established priority deadline and meeting other campus deadlines.
- Provides proactive academic coaching and mentorship throughout students’ college careers.
- Guides students on program, Eccles, and University-wide policies and processes.
- Oversees administration of Canvas and other student-facing systems for the program.
- Develops student retention- and community- based engagement activities for FAS student.
- Ensures students have the resources they need to be successful in college (e.g. counseling, computers, tutoring, academic advising, career coaching, etc.).
- Monitor student academic progress throughout the semester and develop timely interventions, as needed, to promote and encourage timely graduation.
- Works closely with the Director of Transformative Student Experiences to support and work with the advisory board to ensure student success.
- Nurtures collaborative relationships with Eccles Schools and university community members to connect students with opportunities for deep learning and expansion of network.
- Coordinates and participates in all student engagement events and trips. Must be able to obtain a passport to travel internationally.
- Helps build student pathways throughout undergraduate student offices, resources, events and opportunities in the David Eccles School of Business.
- Works with the Director to assess and maintain the program’s quality.
- As requested, prepares reports and records on program status and progress.
- Participates as an ex-officio member of the First Ascent Scholars Board of Advisors.
- Other duties as assigned to support the mission of the Office of TransformativeStudent Experiences and Undergraduate Programs
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
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As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
