Role Overview:
We’re adding two high-impact ADRs to strengthen retention, re-energize inactive accounts, and fuel new business growth.
What You’ll Own:
Existing & Inactive Customer Business Reviews:
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Drive outbound business-review calls with current and inactive accounts.
- Spot usage trends, identify at-risk or dormant accounts, and take action.
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Surface upsell, cross-sell, and reactivation opportunities with confidence.
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Capture call outcomes, next steps, and opportunity notes directly in HubSpot.
New Business Development:
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Work targeted call lists to prospect and qualify net-new opportunities.
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Book qualified meetings for field sales/account management.
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Maintain a clean, accurate pipeline and activity log in HubSpot.
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Hit daily/weekly outreach targets.
What You Bring:
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1+ years in inside sales, account management, or customer service (phone-heavy preferred).
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Hands-on experience with HubSpot or similar CRM.
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Strong Microsoft Office skills (Excel, Outlook, Word, Teams).
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Confident phone communicator — high call volume doesn’t scare you.
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Organized, self-directed, and able to balance retention + new business activity.
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Must be located in either Eastern/Central or Mountain/Pacific time zones
- Familiarity with AI tools is a plus.
Benefits Snapshot:
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Medical, Dental, Vision
- Company-paid Life Insurance & AD&D
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401(k) with company match
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Paid Time Off + Paid Holidays
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Employee Assistance Program (EAP)
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Professional development support
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Modern tech stack (HubSpot, Teams, AI tools, etc.)
Submit your resume for consideration and you can be a part of this dynamic team!
