About us
Quality Inn is a locally owned business in Brandon, SD. We are professional, social and customer-centric.
Our work environment includes:
- Safe work environment
- On-the-job training
- Relaxed atmosphere
- Growth opportunities
Front Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of transactions
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
We offer competitive pay and opportunities for career growth. If you are a friendly, customer-oriented individual with a passion for providing exceptional service, we would love to hear from you.
Pay: $11.85 - $13.50 per hour
Benefits:
Language:
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Ability to Commute:
- Brandon, SD 57005 (Required)
Work Location: In person
