JOB
Central Carolina Community College is committed to being an employer of choice, grounded in excellence, integrity, respect, collaboration, innovation, and leadership. We provide a supportive, growth-focused workplace where professionals can thrive while helping students access first-class educational and workforce opportunities. Join us in shaping futures, strengthening our region, and contributing to a mission-driven culture rooted in service and opportunity.This position provides high level administrative support to the Executive Director, Workforce Special Programs and Director, Workforce Continuing Education, as well as the professional/instructional staff in associated programs. In addition, this position provides front-line support to students seeking to register for a variety of short-term training classes.This position may have occasional travel between campuses and for training. Occasional after hours may be required.Some evening and weekend work may be required for departmental events and meetings.
EXAMPLE OF DUTIES
WCE Programming & Operations ResponsibilitiesTake a primary role in course and section lifecycle management, including data entry, contract development, and the preparation of instructional documentation.Conduct rigorous monthly audits of course files, instructor contracts, and attendance records to ensure 100% regulatory compliance.Assist leadership in generating and analyzing data reports to evaluate the effectiveness and viability of public and private occupational extension programming.Oversee the end-to-end preparation of instructor course packets and lead the collection and verification of essential close-out documentation.Provide specialized administrative support for Applied Tech programs, including Manufacturing, Industrial Training, Skilled Trades, Business, and Professional Services.Serve as the primary point of contact for faculty regarding evaluation data entry, problem resolution, and instructional needs.Partner with the WCE Operations team to streamline documentation workflows and maintain high standards of institutional accountability.Office Management & Technical Support ResponsibilitiesCoordinate office operations to deliver superior customer service to students, faculty, and community partners.Support Accounts Payable with billing inquiries and act as the departmental link to IT for hardware/software troubleshooting and help desk escalations.Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Programs & Operations Assistant will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.Institutional Engagement Responsibilities Actively participate in departmental planning, evaluation, and the implementation of process improvements.Represent the department on assigned college committees and ensure all activities align with institutional policies, procedures, and philosophies.Execute delegated tasks and special projects as assigned to support the evolving needs of the Workforce Continuing Education division.Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Programs & Operations Assistant will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.
SUPPLEMENTAL INFORMATION
Experience working at a community college.Experience working in student data management systems like Colleague.Experience in a busy office environment managing multiple tasks at once.
