Location: San Diego, CA / Hybrid
Blenders Eyewear is looking for a highly hands-on E-Commerce Manager to own the day-to-day management, merchandising, quality control, and optimization of our Shopify Plus storefronts.
This role is ideal for self-starter who is extremely detail-oriented, operationally strong, and comfortable being accountable for the performance and growth of multiple e-commerce websites. You will manage two Shopify Plus storefronts, including Blenders Eyewear, with the potential to support a third site in the future. Each storefront should be clean, accurate, up to date, conversion-friendly, and ready to support campaigns, product launches, and business growth.
We are looking for someone who is not only strategic and pragmatic, but also willing to be hands-on. This role proactively checks the website, identifies issues quickly, fixes what they can independently, and know when to escalate technical problems. Strong QA/QC habits should be second nature with .
The right candidate is curious, proactive, and motivated to improve how we work. Experience using LLMs and AI tools in day-to-day work is required, as we expect this role to use modern tools to improve speed, accuracy, and efficiency.
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Own the day-to-day management of two Shopify Plus storefronts, including Blenders Eyewear, with the potential to support a third site in the future.
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Monitor the websites regularly to ensure the core customer experience is functioning properly and troubleshoot issues before escalating to technical resources.
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Identify and resolve day-to-day site issues such as broken links, incorrect product information, missing assets, outdated content, pricing inconsistencies, navigation issues, and campaign errors.
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Maintain strong site UX across collections, navigation, product pages, landing pages, redirects, tags, metafields, and promotional content.
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Take ownership of operational tasks that keep the websites clean, accurate, and easy to manage.
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Manage products, collections, navigation, merchandising, content updates, promotions, and app-based workflows inside Shopify Plus.
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Use tools such as Matrixify to handle product, collection, or content uploads and updates via CSV.
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Support product launches, campaign pages, collection updates, promotional setups, and site merchandising changes are QA'ed before and after going live.
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Maintain accurate product data, tagging, categorization, and site structure.
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Partner with technical resources when deeper development, integrations, or custom functionality are required.
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Manage product placement across the homepage, collections, navigation, landing pages, and promotional areas.
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Ensure products are presented clearly and accurately with the right images, copy, pricing, tags, badges, and merchandising logic.
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Optimize product visibility based on business priorities, inventory, performance, seasonality, and campaign needs.
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Help maintain merchandising standards and playbooks for naming, tagging, categorization, and discoverability.
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Work with operations to stay aware of inventory constraints and merchandising priorities.
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Partner closely with creative and marketing teams to manage website requests for product launches, campaigns, promotions, and seasonal moments.
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Translate creative and marketing needs into clear site updates, tasks, timelines, and QA requirements.
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Coordinate assets, copy, landing pages, product placement, collection updates, and promotional content.
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Ensure campaign execution is accurate, on-brand, and delivered on time.
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Communicate clearly with stakeholders on status, blockers, and launch readiness.
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Support conversion rate optimization across PDPs, collection pages, landing pages, cart, and checkout experiences.
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Use analytics, customer behavior tools, heatmaps, and site performance data to identify friction points and opportunities.
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Help prioritize improvements that can increase conversion rate, AOV, revenue, and customer experience.
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Support A/B testing and site experiments when appropriate.
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Bring a test-and-learn mindset to ongoing site improvements.
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Use LLMs and AI tools as part of the daily workflow to improve speed, accuracy, and productivity.
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Leverage AI to support QA checklists, content review, product data cleanup, task organization, reporting, research, and process improvement.
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Continuously look for ways to automate or simplify repetitive, time-consuming tasks.
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Stay curious about new tools, workflows, and e-commerce best practices.
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4+ years of hands-on e-commerce experience, ideally in DTC, retail, or consumer products.
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Strong Shopify or Shopify Plus experience.
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Proven ability to manage day-to-day website operations with a high level of accuracy.
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Extremely detail-oriented mindset with strong QA/QC habits.
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Comfortable reviewing websites regularly and proactively identifying issues before customers or leadership notice them.
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Experience managing products, collections, navigation, landing pages, promotions, redirects, and merchandising updates.
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Ability to use CSV-based tools such as Matrixify or similar product import/export tools.
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Strong understanding of e-commerce UX, merchandising, and conversion best practices.
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Experience working cross-functionally with creative, marketing, operations, and technical teams.
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Comfortable managing multiple priorities in a fast-moving environment.
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Strong problem-solving skills and ability to adapt quickly.
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Required: regular hands-on usage of LLMs or AI tools to improve day-to-day productivity.
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Bonus: basic HTML/CSS knowledge.
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Bonus: experience with GA4, Hotjar, Microsoft Clarity, Shopify Analytics, Optimizely, VWO, or similar tools.
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Bonus: experience working in Jira, Asana, Monday, Trello, or another project management tool.
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You are hands-on and take ownership.
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You notice small details others miss.
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You do not wait for someone else to find a broken link, incorrect image, or outdated page.
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You are comfortable fixing day-to-day site issues yourself.
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You are organized, reliable, and consistent.
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You are curious and always looking for better ways to work.
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You understand that great e-commerce execution requires both speed and accuracy.
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You are comfortable working with creative teams, but you do not need to be the designer or copywriter.
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You care about the customer experience and the operational details behind it.
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The websites are reviewed regularly and maintained with a high level of accuracy.
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Broken links, outdated content, product issues, and campaign mistakes are caught quickly.
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Product launches and campaigns go live cleanly and on time.
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Shopify data, collections, navigation, and merchandising are organized and easy to manage.
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Creative and marketing requests are translated into clear, executable website updates.
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The team can rely on this person to own the essentials without constant oversight.
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AI and workflow improvements are used regularly to save time and improve execution.
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The customer experience continues to improve through better merchandising, QA, and CRO-focused updates.
The salary range for this role is $70,000 - $90,000 annually.
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