Job Overview
We are seeking an energetic and welcoming Host to be the first point of contact for our guests, creating a positive and memorable experience from the moment they arrive. As a Host, you will manage reservations, coordinate seating arrangements, and ensure smooth flow of guests throughout the restaurant. Your friendly demeanor and organizational skills will set the tone for exceptional guest service, fostering a warm and inviting atmosphere that encourages repeat visits. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a vibrant dining environment.
Duties
- Greet guests warmly upon arrival, providing a friendly and professional first impression
- Manage restaurant reservation systems, including Aloha POS and Micros POS, to schedule and confirm bookings efficiently
- Coordinate seating arrangements to optimize table utilization while maintaining guest comfort
- Answer incoming phone calls with professionalism, providing accurate information and handling reservation requests with courtesy
- Maintain organized waitlists and communicate wait times clearly to guests
- Assist with guest inquiries, special requests, and seating adjustments to enhance their experience
- Support food safety standards by ensuring cleanliness and adherence to hygiene protocols in guest areas
Skills
- Proven experience as a host or hostess in a restaurant or hospitality setting
- Strong knowledge of restaurant reservation management systems such as Aloha POS or Micros POS
- Excellent customer service skills with the ability to handle guest concerns tactfully and efficiently
- Effective communication skills, including phone etiquette and clear verbal interactions
- Ability to multitask in a fast-paced environment while maintaining organization and attention to detail
- Basic math skills for managing reservations, waitlists, and table counts accurately
- Familiarity with food service operations, guest relations, and hospitality standards
- Knowledge of food safety practices and restaurant operations is preferred
- Experience with hotel or restaurant POS systems is advantageous
- Strong organizational skills to manage multiple tables, reservations, and guest needs seamlessly
Join our dynamic team as a Host where your enthusiasm for hospitality will shine! Bring your positive energy, excellent communication skills, and passion for creating memorable dining experiences. We value dedicated individuals who thrive in lively environments and are eager to deliver exceptional guest service every day.
Pay: $120.00 - $150.00 per day
Work Location: In person