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AM Food and Beverage Supervisor

Q Casino + Resort
Dubuque, IA

Quick Apply

Job Details

Full-time

Qualifications

Food service closing procedures
Computer operation
Customer communication
Staff supervision
Expiration dates monitoring
Stock rotation management
Food service opening procedures
Customer service
Copy machines
Store closing procedures
Staff scheduling
Store opening procedures
Employee training
Team scheduling
Mid-level
Casino staff supervision
Sanitation procedures
Wrenches
Perishable goods management
Schedule creation
Computer skills
Business Administration
Event setup
Coffee machines
Managing food service teams
Business
Ordering supplies
POS systems
Task assignment
2 years

Full Job Description

Q CASINO + RESORT

AM Food & Beverage Supervisor

BASIC FUNCTION

Oversee the operation of the Food and Beverage to ensure that it is run smoothly and efficiently in order to provide customer satisfaction.

ORGANIZATIONAL RELATIONSHIPS

Reports to:

Food and Beverage Director
Food and Beverage Manager

Supervises:

HGI Front Of House
Coffee Bar
Lock 11
Other Staff as needed

HOURS

Monday - 6:00 AM - 2:00 PM
Tuesday - Off
Wednesday - Off
Thursday - 6:00 AM - 2:00 PM
Friday - 6:00 AM - 2:00 PM
Saturday - 6:00 AM - 2:00 PM
Sunday 6:00 AM - 2:00 PM

SPECIFIC DUTIES AND RESPONSIBILITIES

Open, supervise, and close department as needed.
Supervise and check out staff members.
Verify and balance all employee paperwork.
Instruct and assist employees with job duties.
Assign, check and monitor work schedules.
Assist in setting up meetings and parties.
Ensure rotation of stock items to avoid expiration date.
Compile monthly inventory.
Order supplies as needed.
Train new staff members.
Know the function of all areas in Food and Beverage.
Know POS reports and how to balance to Micros end of shifts.
Track tips for staff.
Other tasks as assigned.

EDUCATION, TRAINING AND EXPERIENCE

2 years business degree or equivalent experience.
Prior supervisory or management experience helpful.

STANDARDS OF PERFORMANCE

Good oral communication skills.
Good written communication skills.
Good customer service skills.
Ability to motivate others.
Completion of State approved sanitation course.

MENTAL AND PHYSICAL REQUIREMENTS

Heavy work, ability to move up to 100 lbs.
Standing and walking for long periods of time.

WORKING ENVIRONMENT AND CONDITIONS

Loud noise levels (slot machines)
This position is exposed to cigarette smoke.
This position occasionally has outside activities, therefore, has exposure to weather conditions.

EQUIPMENT AND TOOLS

General office equipment including, but not limited to:
POS/printers/touchscreens
Computer
Copy machine.
Coffee machines
Calculator
Credit card machine
Phones
Other
Wrenches
Hand carts
Beer kegs and CO2 cylinders

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