Summary
The Central Scheduler II is responsible for scheduling and registering outpatient diagnostic testing and/or surgery/endoscopy procedures, supporting the general operation of the department, and remaining flexible at all times. Customer service is an essential element of the position, as the employee will be responsible for assisting physicians, patients, visitors, and hospital staff with their needs as they relate to the functions of the department.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
Ensure compliance with government regulations in reference to healthcare, billing, the Health Insurance Portability and Accountability Act (HIPPA), and Patient Access department policies and procedures
Adhere to CRMC's confidentiality policy for all information related to patients, family and friends, hospital employees, physicians, and clients
Supervisory Responsibilities
Reports to: Manager, Central Scheduling Supervises: None
Responsibilities: Not applicable
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Required Education: High school diploma or equivalent
Preferred Education: Associates degree or enrollment in a healthcare program, i.e. Health Information Technology, Medical Assistant, etc.
Experience: 3+ years' experience as an Administrative Assistant, Medical Secretary, or Scheduler. Experience in an acute care setting is preferred. Applicant must have a strong working knowledge of medical terminology and ancillary testing. Strong computer skills in a Windows PC environment is required; must be able to operate/utilize fax machine, copy machines, scanner, and Windows-based computer functions.
Certificates, Licenses, Registrations
Certification as Medical Assistant, Nursing Assistant, Emergency Medical Technician, Licensed Practical Nurse, or Paramedic is recommended, but not required; will consider other certifications recognized by national associations. Applicant is required to obtain a HFMA, NAHAM, or AAHAM certification within 24 months of employment.
Required
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3 year(s): experience as an Administrative Assistant, Medical Secretary, or Scheduler
Required
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High School or better in General Studies
Preferred
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Certified Medical Assista
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Emergency Medical Technic
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Licensed Practical Nurse
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
