Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
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15,000 trained professionals
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250+ locations worldwide
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Fortune 500
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Globally unified systems
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Export Department
Major Duties and Responsibilities
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Ensure smooth and timely freight process flow
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Ensure accurate and timely data entry into our operational system
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Track and Trace Transcon files and reporting
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Ensure accurate and timely client and vendor billing
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Ensure delivery of freight and timely clearance when applicable
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Interact with customers in arranging their shipments to meet customers service standards
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Contribute and maintain good relationships with suppliers
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Meet compliance at all times?
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Network communications, timely responses to emails and requests
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Meet KPI standards in accordance with Company policy
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Understand customers procedures and maintain updated internal DLSOPs
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Meet KPI standards in accordance with the Company’s procedures
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Network communications, timely responses to emails and requests (internal and external)
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Escalation of problems to Management when necessary
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Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
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Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.
Knowledge:
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Expeditors’ Company Policies and Procedures
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Basic local regulatory knowledge for compliance
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Global Logistics Industry knowledge
Qualifications
Skills:
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Pro-active, strong organizational skills.
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Good computer skills (Excel, Word)
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Fluent in English
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Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
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Positive and willing to help attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
