Position Summary: The pay range for this position is $17 per hour to $21 per hour Plus commission.
The Collectibles Sales Associate is responsible for assisting the manager with the performance and daily operations of a store specializing in collectible items such as trading cards, vintage collectibles, accessories, rare memorabilia, and more. This position requires a team player with a passion for sports and entertainment cards and collectibles, excellent customer service skills, inventory, and help drive sales and cultivate a loyal customer base. This position reports to the Store Manager.
Responsibilities:
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Daily operations of the store, ensuring smooth and efficient functioning of sales.
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Assists with driving the sales and trades of collectibles and cards from private parties in the store.
- Conduct opening and closing procedures, cash handling, and assist with reconciliation of daily sales.
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Maintain a clean, organized, and visually appealing store environment that reflects the brand and product offerings.
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Achieve sales targets by delivering exceptional customer service and providing expert knowledge on collectibles.
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Engage with customers to foster a welcoming and knowledgeable environment, offering recommendations, appraisals, and product sourcing.
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Handle complex customer inquiries, complaints, and returns in a professional and effective manner.
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Undertake inventory control processes, including assisting the manager with stock levels, product ordering, and ensuring accurate pricing and product descriptions.
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Ensure proper storage and display of rare and high-value collectibles to minimize damage and theft.
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Achieve key performance metrics such as sales growth, customer traffic, and inventory turnover.
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Comply with store policies, including security procedures to prevent theft or loss.
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Safeguard high-value merchandise with appropriate security measures, such as inventory control, alarms, and employee training.
Qualifications:
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High school diploma or equivalent.
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Minimum 2 years of retail sales experience, preferably in a specialty or collectibles-focused environment.
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Passion for collectibles (e.g., trading cards, action figures, comic books, or vintage items) with in-depth product knowledge.
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Proven track record in sales and customer service.
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Proficient in using retail point-of-sale (POS) systems, inventory management tools, and basic office software.
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Excellent customer service, communication, organizational, and problem-solving skills.
Physical Requirements:
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Repetitive motion tasks while doing computer work
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Must be able to work from a standing or sitting position for extended periods of time
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Must be willing and able to work in front of a computer monitor for extended periods of time
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Frequent use of hands and fingers to handle and package sports cards carefully.
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Ability to manipulate small items with precision.
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Ability to read and interpret small print on cards and packaging.
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Ability to move around the workspace to access different products, tools, and supplies.
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Capability to lift and carry items up to 50 pounds, such as boxes of cards and shipping materials.
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Maintain good posture while sitting or standing to prevent fatigue and discomfort.
Employee Benefits Include:
- 401k
- No waiting period to use accrued PTO
- Training
- Employee Assistance Program
- National Discounts & much more!
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization- I would put this at the bottom of the job description
