We are looking for an experienced Service Advisor to join our team. Highly motived applicants only please. Must be very organized and detailed oriented. Work schedule is Monday through Friday.
Responsibilities include:
*Greet customers in a prompt and courteous manner.
*Schedule service appointments and collect vehicle information.
*Secure agreement from customer before repairs are done.
*Clearly explain the requested service on the repair order.
*Estimate the cost and time needed to do the repair.
*Advise customers on the proper care for their vehicle and the importance of proper maintenance.
*Communicate the need for additional service when needed, using a detailed explanation.
*Handle customer concerns with vehicle and maintain high customer satisfaction.
*Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.
Qualifications:
*One or more years of service advisor experience
*Ambitious with great work ethic
*Must be self-motivated with strong communication skills
*Good listener and sensitive to customer needs
*Works well with co-workers in a team environment
Job Type: Full-time
Pay: $53,795.53 - $61,617.28 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
