Renewal by Andersen, America's premier replacement window and door company, is looking to add motivated and driven Call Center Agents, who are excited to work in a high-volume call center, and passionate about being the first step in our customer's window replacement journey to our team!
This is a full-time, in-office position, and a 12pm-8pm shift. We have an hourly base ($17-18) plus monthly UNCAPPED bonuses typically ranging from $150-500 monthly! Candidates unable to commute to our Appleton, WI office and who cannot work the 12-8pm shift will not be considered.
Here are some details at a glance:
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Hours: Monday-Friday, 12:00pm-8:00pm
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Location: Appleton, WI
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Pay: $17.50/hour PLUS uncapped bonuses - be in control of YOUR pay!
Still interested? Keep reading!
KEY RESPONSIBILITIES:
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Communicate with customers, make outbound calls to potential customers, and follow up on leads
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Promote products and services to current and prospective customers
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Understand customer needs and requirements
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Schedule in-home consultations for customers
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Participate in weekly training huddles
BENEFITS:
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Weekly, monthly, and yearly opportunities for performance-based rewards
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Growth opportunities and development programs
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Promotions ONLY hired from within
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Internal growth opportunities
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We have a base pay starting between $17-$18/hr, plus monthly performance-based bonuses
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Full medical, dental, life and disability insurance plans
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Employee Assistance Programs
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Paid training, vacation, and holidays
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Be part of a team that thrives on everybody around them being successful
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Official Replacement Window and Door Partner of the Green Bay Packers!
KNOWLEDGE, SKILLS, AND EXPERTISE:
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Above average skills with interpersonal communication and negotiation
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Strong phone presence
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Driven, with a strong desire to succeed, excel, and grow
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Strong listening and presentation skills
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Naturally outgoing and self-disciplined
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Past retail, customer service, sales, and telemarketing experience a major plus
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Ability to work afternoons and some weekends
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Ability to sit at a desk for extended periods of time
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Ability to work from a computer and on a phone/headset for extended periods of time