Job Summary
We are seeking a dynamic and innovative Mechanical Engineer to join our engineering team, driving the design, development, and optimization of mechanical systems and products. This role offers an exciting opportunity to contribute to cutting-edge projects in manufacturing and product development. The ideal candidate will have a strong mechanical engineering background, hands-on troubleshooting experience, and the ability to work directly with customers, field service technicians, engineering teams, and manufacturing personnel. This is a Direct Hire opportunity with a great company salary, benefits and growing company on the rise!
Key Responsibilities
- Provide technical support for customers experiencing mechanical or equipment-related issues.
- Troubleshoot, diagnose, and resolve complex mechanical problems involving industrial machinery and equipment.
- Support equipment installations, commissioning, startup, repairs, upgrades, and modifications.
- Review mechanical drawings, schematics, equipment specifications, and technical documentation.
- Work directly with customers to understand equipment performance issues and recommend effective solutions.
- Coordinate with engineering, manufacturing, field service, parts, and sales teams to resolve customer concerns.
- Analyze equipment failures and perform root cause investigations to improve reliability and prevent repeat issues.
- Develop repair procedures, technical service documentation, and recommended equipment modifications.
- Assist with identifying replacement parts and aftermarket solutions.
- Provide technical guidance and training to customers and field service personnel.
- Maintain accurate documentation of technical issues, solutions, equipment modifications, and customer interactions.
- Travel to customer locations as needed to provide hands-on technical support.
Qualifications
- Bachelor's degree in Mechanical Engineering or a related engineering discipline.
- 5+ years of experience in mechanical engineering, field service engineering, aftermarket support, industrial equipment, or a related technical environment.
- Strong knowledge of mechanical systems, industrial machinery, hydraulics, pneumatics, motors, pumps, bearings, and related equipment components.
- Experience troubleshooting complex mechanical equipment and performing root cause analysis.
- Ability to read and interpret mechanical drawings, blueprints, schematics, and technical specifications.
- Strong communication and customer-service skills with the ability to explain technical information clearly.
- Comfortable working independently and collaborating across engineering, manufacturing, sales, and service teams.
- Strong problem-solving skills and a hands-on approach to resolving technical challenges.
- Willingness to travel to customer sites as required.
Preferred Qualifications
- Experience supporting automated manufacturing equipment, custom machinery, material handling systems, or other complex industrial equipment. Experience with equipment installations, commissioning, startup, and aftermarket service.
- Familiarity with CAD software and engineering documentation.
- Knowledge of electrical controls, PLCs, and industrial automation is a plus.
- Previous experience working directly with customers in an aftermarket, field service, or technical support role.
Compensation
- The salary range for this position is **$110,000–$130,000 annually**, depending on experience, technical background, and qualifications.
Join us to innovate at the forefront of mechanical engineering! Bring your expertise in project management, system design, and manufacturing processes to help shape the future of our products—where your ideas turn into impactful solutions that drive success across industries! #RAL
Pay: $110,000.00 - $130,000.00 per year
Work Location: In person
