Job Description
Position: Hotel Housekeeping Attendant
Location:
Artelo Hotel 201 Birch Street, Kennett Square, Pennsylvania, 19348 – primary location
The Francis Inn & Suites 205 S Union, Kennett Square, Pennsylvania, 19348 – secondary location
Start date: Immediate
Compensation: $17 per hour + Holiday Pay + health benefits stipend
Role Overview: The Housekeeping Attendant will primarily be responsible for the daily cleaning of the hotel rooms, common areas, and storeroom along with the washing, drying, and organizing of the laundry room utilizing industrial washing machines. We are looking for a self-starter with a can-do attitude. This person is a multitasker who takes pride in their work. This role will be reporting to and working alongside the hotel General Manager.
Organizational Overview
Artelo Hotel (www.arteloksq.com) Artelo is an invitation to discover Kennett Square, PA through an artistic lens. With 14 upscale hotel rooms adorned with original artwork by homegrown and regional talent.
The Francis Inn & Suites (https://thefrancisksq.com/) The Francis is a suites only Inn with 8 luxury units
As locals and active participants in our community, we have curated a true Kennett experience in quality, comfort, charm and diverse artistic expressions.
Artelo and The Francis are completely contactless and does not have a physical front desk. Guests are emailed a room key and check in and out electronically.
Artelo and The Francis are a project of Square Roots Collective (SRC) (https://ksqroots.com/), which is a collection of social enterprise that join in advancing our community toward an ecosystem in which everyone has the opportunity to thrive. This collection includes for-profit businesses, non-profit businesses, formal and informal partnerships and associations with likeminded organizations – all united by a commitment to the holistic thriving of our home, Kennett Square, PA.
Responsibilities: While serving as a Housekeeping Associate, key responsibilities include the following:
· Turning rooms – daily
o Replace dirty towels and linen
o Replace comforter
o Bathroom – tile, flooring, disinfect all surfacing including shower doors, vanity mirror, backsplash, fill shampoos and hand soaps, replace toilet paper, replace towels
o Bedroom – linens, mop floor, wipe windows, disinfect all hard surfaces, wipe lampshades, replace note pads, check minibar, open curtains, wipe tv, clean out refrigerator, spot tv remote and all other in room amenities
· Laundry – daily
· Receiving deliveries, stocking shelves - as needed
· Sweep parking lot – as needed
· Wipe outside banisters, railing, and wood slot walls, clean outside windows – as needed
· Sweep staircase – as needed
· Clean trash area – as needed
· Sweet and mop basement – as needed
· Clean washing machine – as needed
· Clean ice machine – as needed
· Other tasks assigned by the General Manager – as needed
Schedule subject to change based on business needs:
Rotating Monday through Sunday with a heavy focus on the weekends - 10am – 6pm
Characteristics We Are Seeking: We are looking for a team-oriented candidate who values relationships, displays empathy, and holds themselves accountable.
We are looking for the following key attributes:
· Planning Ability – While focused on planning, the candidate will also be able to be flexible as situations are constantly changing. The candidate must be a self-starter who can understand the objectives of the area of responsibility and organize the important elements toward driving an outcome. The candidate must be detail-oriented and have the ability to understand what is important and how the different elements need to be prioritized.
· Team-Orientation – Most of what we do is within a team, both at Artelo and at Square Roots. In addition, many of our initiatives are partnerships with community organizations which require the ability to collaborate and build trust across different organizational lines. We are looking for someone who brings an attitude that no task is too small to get the job done.
· Guest & Excellence-Orientation – We strive to provide experiences that create joy – even surprise – and which are done with excellence. Additionally, we believe each of our guest experiences allow us to further our mission of bringing people together in ways that enlarge the life of our community.
· Character – We are looking to build a supportive team that demonstrates integrity and character in their interactions with others.
· Passion – We are looking for an individual with passion for the art of hospitality
Other Requirements
· 3+ years’ experience in hotel housekeeping or 5+ years in a related field
· Strong interpersonal skills and ability to engage with guests and co-workers
· Good verbal and written communication skills
· Must have references from 2 previous managers
· Must pass a background check
· Must be able to legally work in the U.S. without sponsorship
· Must regularly lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds and spend over 8 hours daily standing or walking.
Pay: $17.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person