About Us:
We are a fast-paced, patient-centered private ENT (Ear, Nose & Throat) clinic dedicated to providing exceptional care. We’re looking for a professional, friendly, and detail-oriented Front Desk Medical Receptionist to join our team. We have three physicians and one Physicians Assistant with a lot of growth in our future.
We are located in both Auburn and Federal Way, WA. You would be sharing time between the two offices.
Job Summary:
As the first point of contact for our clinic, the Front Desk Medical Receptionist plays a vital role in creating a welcoming and efficient environment for our patients. This position requires excellent communication, organizational skills, and the ability to multitask in a busy clinical setting.
Key Responsibilities:
- Greet and check-in patients with professionalism and warmth
- Schedule, confirm, and manage patient appointments
- Answer multi-line phones and direct calls appropriately
- Verify insurance and collect co-pays or payments at check-in
- Accurately enter patient information into the electronic medical record (EMR), and Practice Management systems
- Maintain confidentiality of patient records and comply with HIPAA regulations
- Assist patients with forms, referrals, and general questions
- Coordinate with medical staff to ensure smooth patient flow
- Handle administrative duties such as faxing, scanning, and filing as needed
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Auburn, WA 98002 (Required)
Work Location: In person
