Front Office Receptionist
- Welcomes and greets all patients and visitors, in person or over the phone
- Answer patient questions and provide assistance and directions when necessary
- Registers patients according to established protocols updating patient information as needed
- Assist patients in completing all necessary forms and documentation including medical insurance
- Ensures patient information is accurate including billing information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Answers incoming calls and ensuring calls are documented and transferred as appropriate
- Schedules patient appointments
- Collects co-pays and payments
- Sets up new patients in the computer system
- Obtain external medical reports or records as needed
- Manage the inventory of necessary office supplies and coordinate reordering of supplies
- Ensures reception and waiting areas are keep clean and tidy
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Post daily clinic and laboratory charges within 48 hours of receipt.
- Reconcile Missing Charges by looking at the missing slips tracking report
- Process all credit card payments as received.
- Works with certified coder to resolve payer issues.
- Scans any EOBs into the payment remittance section of EMR
- Maintains the insurance plan list in the EMR
- Obtains precertification for procedures as needed.
- Completes other duties as assigned.
Related keywords: receptionist, administrative assistant, office assistant, front desk receptionist
Financial Duties:
Setting:
Benefit Conditions:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Ergonomic Workspace:
This Job Is:
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- medical office: 1 year (Required)
Work Location: In person
