Job Title: Inside Sales Coordinator
Location: Houston, TX
Job Type: Full-Time
About the Role
This is a fast-paced, team-driven inside sales role focused on supporting customers and outside sales reps. You will handle inbound requests, manage orders, and keep communication flowing between customers and the field team.
There is no cold calling. Your focus is service, speed, and accuracy.
What You Will Do
Customer Support
Respond to incoming customer requests via phone and email
Answer product and order-related questions clearly and quickly
Build strong relationships through consistent follow-up
Sales Support
Assist outside sales reps with quotes, orders, and customer needs
Prepare and deliver accurate quotes based on customer requirements
Coordinate with internal teams to ensure timely fulfillment
Order Management
Track orders from entry through delivery
Provide status updates and resolve any delays or issues
Maintain accurate records in internal systems
Daily Operations
Manage multiple requests at once without losing accuracy
Prioritize tasks based on urgency and customer needs
Keep communication organized across email and internal tools
What You Bring
Prior experience in customer service or inside sales preferred
Strong communication skills, both written and verbal
Ability to multitask and stay organized in a busy environment
Self-starter who can work independently and as part of a team
Proficiency with PC and Windows systems, including Outlook and Excel
Nice to Have
Why This Role
No cold calling, focus on warm, inbound customer interaction
Stable, team-oriented environment
Opportunity to learn the sales side of industrial business
Clear path to grow into outside sales or account management
What Success Looks Like
You respond to customers quickly and accurately
Quotes go out fast and are error-free
Orders are tracked and delivered without issues
Sales reps rely on you to keep accounts running smoothly
Work Environment
Office-based role with high daily interaction
Fast-paced with steady workflow
Collaborative team supporting shared goals
If you are organized, responsive, and enjoy helping customers while supporting a sales team, this is a strong opportunity to build a long-term career in inside sales.
