Deerwood Dental Group is seeking an experienced, professional, and friendly Dental Front Desk Associate to join our small, privately owned, non-corporate dental practice on the Southside of Jacksonville.
We are a female-owned family dental practice with a long-standing, close-knit team. We are looking for a dependable team member who communicates well with patients, understands dental insurance, and is comfortable managing the day-to-day responsibilities of a busy dental front office.
Responsibilities
- Answer phones and assist patients professionally
- Schedule and confirm appointments and help maintain a full schedule
- Verify dental insurance benefits and eligibility
- Check patients in and out
- Present treatment plans, fees, and payment options
- Submit insurance claims and required attachments
- Follow up on outstanding insurance claims
- Collect patient payments
- Balance daily transactions and prepare deposits
Qualifications
- Dental front desk experience required; 2+ years preferred
- Dental insurance experience required
- Patterson Eaglesoft experience required
- Familiarity with dental terminology, procedures, and insurance codes
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Professional, dependable, and team-oriented
- Previous dental assisting experience is a plus, but not required
Schedule: Full time, approximately 7:00 a.m.–4:00 p.m.
Pay: $19.00 - $21.11 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Application Question(s):
- Are you experienced with Eaglesoft software?
Experience:
- Dental office: 2 years (Required)
Work Location: In person
