OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.
Job Description:
The Field Technician will report to OneOncology’s Manager, IT Field Operations. This role will serve as the primary on-site IT resource for practice locations, providing hands-on support for hardware, software, networking, and clinical technology systems. The Field Technician will spend the majority of their time traveling between practice sites to deliver in-person IT support and ensure seamless technology operations. When not traveling, this role will contribute to service desk support remotely, assisting with ticket resolution and technical escalations. The Field Technician will also collaborate with the wider IT team to coordinate technical projects and system updates across practices.
This role will be onsite in Forth Worth, TX, supporting various clinic locations.
Travel between assigned practice locations to deliver prompt, in-person IT support for hardware, software, networking, and clinical systems.
Deliver end-user support by resolving service desk tickets both on-site and remotely, assisting with hardware, software, and network issues, and escalating when necessary to ensure timely resolution and user productivity.
Required or Preferred Qualifications (specify within):
